Optometric Technician - Roosevelt Field

Warby Parker • Garden City, NY

6d

About The Position

Warby Parker is seeking an Optometric Technician to work alongside optometrists and provide patients with a smooth, positive eye exam experience in a high-volume retail setting. The technician supports in-person and video-assisted appointments where available, performs preliminary clinical data collection, assists new contact lens wearers with insertion and removal training, and helps manage patient flow and appointment processes. The role also supports accurate recordkeeping, preparation of reports for other medical professionals, compliance with applicable regulations and privacy policies, and upkeep of the exam room and equipment. The technician may also support the retail sales team as directed by the Store Leader.

Requirements

• Professional, articulate, and compassionate approach to patient care.
• Able to collaborate and communicate effectively and efficiently with doctors, store team members, and patients.
• Strong multitasking, organization, and time-management skills to prioritize appointments and maintain efficient patient flow.
• Able to think outside the box when needed.
• Precise, comfortable with technology, and able to quickly learn and effectively use new medical applications.

Nice To Haves

• At least one year of experience in a medical environment supporting doctors.
• Strong knowledge of eyewear and ability to accurately describe product features and benefits.
• Working knowledge of G Suite.
• Previous work experience in optometry, electronic health records, or medical care.
• Familiarity with healthcare technology systems and equipment, including EMR systems, retinal cameras, and exam room equipment.
• Completion of an Optometric Technician training program or CPOT certification (Certified Paraoptometric Technician).

Responsibilities

• Act as the primary liaison between the doctor and patient and establish rapport with eye exam patients.
• Perform preliminary clinical data collection, including autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry.
• Support in-person and video-assisted eye exam appointments as available.
• Train new contact lens wearers in insertion and removal, and train additional team members on this process as directed by the Store Leader.
• Assist patients and the store team with appointment confirmation, annual exam outreach, and contact lens follow-up.
• Manage patient flow through the eye exam process.
• Support the doctor in maintaining accurate records of collected data.
• Help prepare reports for other medical professionals as needed.
• Follow governmental regulations, privacy policies such as HIPAA/PIPEDA, and company procedures.
• Prepare and maintain an organized exam room, replenish supplies, keep contact lens trials current, maintain equipment cleanliness, and perform ongoing maintenance and calibration as needed.
• Support the retail sales team as directed by the Store Leader.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Life and AD&D insurance
• Paid sick leave
• Paid holidays
• Vacation days
• Retirement savings plan (401(k))
• Parental leave
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical Education Reimbursement
• Free eyewear

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed