Optometric Technician - Willing to Train!

Eye Care Partners Career Opportunities•Wichita, KS

7d•Onsite

About The Position

EyeCare Partners, through Grene Vision Group, is hiring an Optometric Technician in Wichita, Kansas. Training is provided, and no prior medical or eyecare experience is required. The technician supports optometrists in delivering patient care and a positive patient experience by facilitating patient flow, performing preliminary testing with optical equipment, and helping prepare patients for examinations. The role also includes verifying medical and vision insurance, communicating with patients and staff, responding to inquiries, and performing general office and cleaning duties. Travel to other locations may be required, with mileage reimbursement provided. The position is full-time. Offices are open Monday through Friday from 7:30 a.m. to 6:00 p.m. and Saturday from 8:00 a.m. to noon. Employees will not work all of those hours but must be available for shifts within that range; occasional earlier or later hours may be needed. Work is primarily in a standard office or clinical setting.

Requirements

High school diploma or GED.
At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
Favorable result on a background check as required by state.
Provide proof of identity and authorization to work in the United States.
Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Strong customer service skills and willingness to learn and grow.
Ability to work within the business’s operating hours, with open availability for shifts and occasional schedule extensions.
Ability to perform the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking; bending, stooping, and reaching; fine motor tasks and technology use; and visual and auditory tasks.

Nice To Haves

Previous medical office experience preferred.
Previous ophthalmic experience strongly preferred.

Responsibilities

Facilitate patient flow and support a positive patient experience.
Assist the doctor with preliminary testing and prepare patients for examinations.
Verify medical and vision insurance.
Communicate effectively with patients, doctors, and managers.
Respond to inquiries by phone, email, and in person.
Operate optical testing equipment, including manual and auto lensometers, autorefractor/keratometer, retinal camera, visual field equipment, GDX, or OCT.
Follow testing scripts for equipment and procedures, including photos, visual fields, and visual activity.
Clean examination equipment, including the tonometer tip.
Comply with company policies and procedures, including HIPAA.
Practice urgency and respect patients’ time and the doctor’s schedule.
Perform general office duties and cleaning as assigned by the manager.
Contribute to a courteous, professional, team-oriented, and patient-focused work environment.
Work hours that meet business needs, which may include weekends, schedule changes, or an extended schedule.
Travel to other locations as needed to perform job duties.