Optometric Technician - Medical Assistant - Part Time

National Vision•Mesa, AZ

About The Position

The Optometric Technician supports doctors in delivering quality eye care by preparing patients for examinations and assisting with the operation of the doctor’s office and pretest room. The role includes completing paperwork, conducting pre-examination testing, explaining preliminary examinations to patients, and helping eligible patients access visual field testing and retinal screenings. The technician also maintains accurate patient records, equipment, supplies, and pharmaceuticals while following store and corporate procedures.

Requirements

Strong customer service skills.
Ability to learn optical knowledge.
Ability to give customers clear and concise instructions.
Effective interpersonal skills.
Excellent organizational skills.
Attention to detail.
Multitasking and time-management skills.

Nice To Haves

Previous retail or optical experience is preferred but not required.

Responsibilities

Ensure high-quality patient care.
Maintain a professional atmosphere and appearance in the doctor’s office and pretest room.
Understand ocular terminology, diseases, and abbreviations.
Explain preliminary examination types to patients.
Complete necessary paperwork and perform patient testing before the doctor examination.
Promote visual field testing and retinal screenings to eligible patients.
Perform exam pre-screening.
Carefully review prescriptions and patient information, identify special needs, and consult the optician, doctor, or retail management when necessary.
Complete referral forms and follow-up paperwork as required.
Maintain accurate and organized patient records.
Ensure the doctor’s and pretest equipment is properly maintained.
Order and maintain supplies and pharmaceuticals as directed.
Follow store and corporate policies and procedures.
Participate in regularly scheduled mandatory communications meetings to stay informed about corporate policy and initiative changes.