Optometric Technician - Medical Assistant - Part Time

National Vision•Spokane, WA

10d

About The Position

The Optometric Technician supports doctors in providing quality eye care by preparing patients for examinations, conducting preliminary testing, and maintaining the doctor’s office and pretest room. The role combines healthcare and customer service in a retail optical setting, helping ensure patients receive high-quality care. The technician explains preliminary examinations, completes paperwork, performs prescreening and testing, promotes visual field testing and retinal screenings to eligible patients, and maintains accurate patient records. The role also involves reviewing prescriptions and patient information, identifying special needs, coordinating with opticians, doctors, or retail management when needed, maintaining equipment and supplies, and following store and corporate procedures. Sundays are closed.

Requirements

Strong customer service skills.
Ability to learn optical knowledge.
Ability to give customers clear and concise instructions.
Effective interpersonal skills.
Excellent organizational skills.
Detail-oriented.
Multitasking and time-management skills.

Nice To Haves

Previous retail or optical experience is preferred but not required.

Responsibilities

Ensure high-quality patient care.
Maintain a professional atmosphere and appearance in the doctor’s office and pretest room.
Understand ocular terminology, diseases, and abbreviations.
Explain preliminary examinations to patients.
Complete necessary paperwork and perform patient testing before the doctor’s examination.
Promote visual field testing and retinal screenings to eligible patients.
Perform exam prescreening.
Carefully review prescriptions and patient information and identify special needs.
Consult with the optician, doctor, or retail management when necessary.
Complete referral forms and follow-up paperwork as required.
Maintain accurate and organized patient records.
Ensure doctor and pretest equipment is properly maintained.
Order and maintain supplies and pharmaceuticals as directed.
Follow store and corporate policies and procedures.
Participate in regularly scheduled mandatory communications meetings to stay informed about policy and initiative changes.