About The Position

America’s Best, part of National Vision, is hiring an optometric technician to help keep patient flow efficient and assist the optometrist with pre-screenings and testing before the Doctor’s examination. The tests help the optometrist provide quality patient care. Optical experience and certification are not required; training is provided. The stores are closed every Sunday. The role includes maintaining a professional doctor’s office and pretest room, explaining preliminary examinations to patients, completing paperwork, conducting pre-exam testing, and maintaining equipment. The technician also reviews patient information, identifies special needs, promotes certain screenings to eligible patients, and consults with the optician, Doctor, or Retail Management when necessary.

Requirements

  • Strong customer service skills.
  • Ability to learn optical knowledge.
  • Ability to give customers instructions clearly and concisely.
  • Effective interpersonal skills.
  • Excellent organizational skills.
  • Detail-oriented.
  • Multitasking and time-management skills.
  • Professional attitude and appearance.

Nice To Haves

  • Previous retail or optical experience is preferred, but not required.

Responsibilities

  • Ensure high-quality patient care.
  • Maintain a professional atmosphere and appearance in the doctor’s office and pretest room.
  • Understand ocular terminology, diseases, and abbreviations.
  • Explain the types of preliminary examinations to patients.
  • Complete necessary paperwork and perform testing on patients before the doctor’s examination.
  • Promote visual field testing and retinal screenings to eligible patients.
  • Perform exam pre-screening.
  • Carefully review prescriptions and/or patient information and identify special needs.
  • Consult with the optician, Doctor, or Retail Management when necessary.
  • Ensure the Doctor’s and pre-test equipment are properly maintained.

Benefits

  • 401k retirement savings with company match
  • Stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
  • Training programs
  • Access to educational courses
  • Internal promotions and career advancement
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