About The Position

The Optometric Technician supports doctors in providing quality eye care and helps ensure patients receive high-quality care in a professional doctor’s office and pretest room. The role involves explaining preliminary examinations, completing paperwork, and performing pre-examination testing. The technician also promotes visual field testing and retinal screenings to eligible patients, reviews prescriptions and patient information, maintains organized records and equipment, and orders supplies and pharmaceuticals as directed. The position is part of Eyeglass World, a National Vision brand. Stores are closed on Sundays.

Requirements

  • Strong customer service skills.
  • Ability to learn optical knowledge.
  • Ability to give customers instructions clearly and concisely.
  • Effective interpersonal skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Multitasking and time-management skills.

Nice To Haves

  • Previous retail or optical experience is preferred but not required.

Responsibilities

  • Ensure high-quality patient care.
  • Maintain a professional atmosphere and appearance in the doctor’s office and pretest room.
  • Understand ocular terminology, diseases, and abbreviations.
  • Explain preliminary examination types to patients.
  • Complete necessary paperwork and perform testing before the doctor’s examination.
  • Promote visual field testing and retinal screenings to eligible patients.
  • Perform exam pre-screening.
  • Carefully review prescriptions and patient information and identify special needs.
  • Consult with the optician, doctor, or retail management when necessary.
  • Complete referral forms and follow-up paperwork as required.
  • Maintain accurate and organized patient records.
  • Ensure doctor’s and pretest equipment is properly maintained.
  • Order and maintain supplies and pharmaceuticals as directed.
  • Follow store and corporate policies and procedures.
  • Participate in regularly scheduled mandatory communications meetings to stay informed about corporate policy and initiative changes.

Benefits

  • 401(k) retirement savings with company match
  • Stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
  • Training programs
  • Access to educational courses
  • Internal promotions and career advancement
  • Competitive pay
  • Bonus opportunities
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