About The Position

The Optometric Technician supports doctors in providing quality eye care and helps ensure patients receive a professional, high-quality experience. The role involves preparing patients for examinations, completing preliminary testing and paperwork, maintaining patient records and office equipment, and supporting the doctor’s office and pretest room. The position requires availability to work Sunday, Tuesday, Wednesday, and Thursday.

Requirements

  • Strong customer service skills.
  • Ability to learn optical knowledge.
  • Ability to give customers clear and concise instructions.
  • Effective interpersonal skills.
  • Excellent organizational skills.
  • Detail-oriented.
  • Multitasking and time-management skills.
  • Availability to work Sunday, Tuesday, Wednesday, and Thursday.

Nice To Haves

  • Previous retail or optical experience is preferred but not required.

Responsibilities

  • Ensure high-quality patient care.
  • Maintain a professional atmosphere and appearance in the doctor’s office and pretest room.
  • Understand ocular terminology, diseases, and abbreviations.
  • Explain preliminary examinations to patients.
  • Complete necessary paperwork and perform testing before the doctor’s examination.
  • Promote visual field testing and retinal screenings to eligible patients.
  • Perform exam prescreening.
  • Carefully review prescriptions and patient information, identify special needs, and consult the optician, doctor, or retail management when necessary.
  • Complete referral forms and follow-up paperwork as required.
  • Maintain accurate and organized patient records.
  • Ensure the doctor’s and pretest equipment are properly maintained.
  • Order and maintain supplies and pharmaceuticals as directed.
  • Follow store and corporate policies and procedures.
  • Participate in regularly scheduled mandatory communications meetings to stay informed about corporate policy and initiative changes.

Benefits

  • 401(k) retirement savings with company match and stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
  • Training programs
  • Access to educational courses
  • Internal promotions and career advancement opportunities
  • Competitive pay
  • Bonus opportunities
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