Options Technician

Batesville Casket Company • Memphis, TN

7d

About The Position

The Options Technician receives orders for urns to be shipped directly to funeral homes. Some orders require personalization using engraving equipment, while others are non-personalized. The role supports shipping, receiving, engraving, quality inspection, order fulfillment, inventory control, reporting, and general warehouse and administrative work. The technician also communicates with Batesville-based Options associates and customers and maintains and troubleshoots engraving equipment.

Requirements

• Basic computer skills.
• Strong verbal and written communication skills.
• Ability to make quality judgments and handle inventory issues, including poor quality and accurate inventory counts.
• Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• One to three years of related work experience and/or training.
• Ability to meet the physical demands of the job, including regularly sitting, standing, walking, handling and feeling objects, reaching, talking, and hearing; occasional crouching and lifting items up to 25 pounds; and vision for near and far distances.

Nice To Haves

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
• Knowledge of programs such as Coral Draw 10.

Responsibilities

• Assist with shipping, receiving, and engraving urns.
• Inspect urns to ensure they meet quality standards.
• Fulfill orders accurately and maintain inventory control.
• Complete general administrative and warehouse duties as directed.
• Engrave custom orders using laser or mechanical engraving or sand blasting, and prepare them for shipment.
• Maintain and troubleshoot engraving equipment.
• Maintain daily reports and reporting.
• Communicate with Batesville-based Options associates and Options customers.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision insurance, as well as prescription coverage.
• Short-term disability.
• Employee Assistance Program (EAP).
• 401(k) matching program.
• Paid time off.
• Opportunities for development and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed