Optician - Ridgedale Center

Warby Parker • Minnetonka, MN

2d • Onsite

About The Position

Warby Parker is seeking a skilled, enthusiastic Optician to join its in-house optical team at Ridgedale Center. The Optician helps customers with their eyewear needs, provides accurate measurements and fittings, checks completed eyewear against optical standards and customer requests, and explains prescriptions and product options. The role also involves collaborating with teammates to deliver exceptional service, develop effective sales and customer-service practices, and represent Warby Parker’s brand, values, and mission.

Requirements

• Be a licensed dispensing optician in states that require licensure, or an ABO-certified optician in states that do not require licensure.
• Be passionate about the eyewear and retail industries.
• Communicate clearly, effectively, and professionally, including explaining technical terms in an accessible way.
• Be dedicated to exceeding expectations for customers and teammates.
• Be an energetic, positive team player who can adapt in a fast-paced, changing work environment.
• Be detail-oriented and capable of managing a wide range of responsibilities.
• Be open-minded, eager to learn, and willing to challenge existing knowledge.
• Not be on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Work directly with customers to meet their eyewear needs.
• Take and record measurements, adjust and fit eyewear accurately.
• Check finished eyewear against optical standards and customer requirements and requests.
• Explain prescription terminology and product offerings to customers.
• Work with the team to ensure customers receive exceptional service.
• Help customers select frames and lenses based on prescription needs, fit, style, and lifestyle.
• Collaborate with the team to develop sales and customer-service best practices that can be implemented throughout the organization.
• Represent Warby Parker and educate others about its values and mission.

Benefits

• Health, vision, and dental insurance for full-time employees.
• Life and AD&D insurance for full-time employees.
• Paid sick leave.
• Paid holidays for full-time employees.
• Vacation days for full-time employees.
• Retirement savings plan (401(k)) for full-time employees.
• Parental leave, including for non-birthing parents, for full-time employees.
• Short-term disability for full-time employees.
• Employee Stock Purchase Plan.
• Employee Assistance Program (EAP).
• Bereavement support for full-time employees.
• Optical Education Reimbursement for full-time employees.
• Free eyewear.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed