Optician
Louisiana Eye & Laser - Optical LLC•Ville Platte, LA
•Onsite
About The Position
The Optician role focuses on providing excellent customer service, problem-solving patient concerns, and educating patients on eyewear products and services. This position involves examining prescriptions, recommending frames and lenses, instructing patients on eyewear care, and ensuring accurate measurements and fittings. The role also includes managing insurance verification, processing orders, performing adjustments and repairs, dispensing eyewear, maintaining displays, and generating optical reports. Flexibility in scheduling, including weekends, is required.
Requirements
- High School Graduate or General Education Degree (GED) (Required)
- 1-3 years of experience in an optical office. (Preferred)
Responsibilities
- Creates a pleasant experience for every patient to include: smiling, welcoming body language, and attentiveness.
- Listens and discerns each patient’s concern or request. Present yourself as one working to solve the problem. Taking ownership and making sure it gets done.
- Presents services and products through educating, presenting, and interacting with all patients.
- Examines written prescriptions to determine the specifications of lenses.
- Recommends and advises on selection of eyeglass frames and lenses including selection of color, shape, and size after considering the prescription and the customer’s occupation, habits, and facial features.
- Instruct patients about adapting to, wearing, and caring for glasses.
- Measures patient’s eye, fit of frame and lens.
- Verifies Insurance information and authorization available for patients.
- Ability to read and understand insurance benefits and explain to patients.
- Receives collection of payment from patient for eyewear.
- Follow procedures for processing glasses and contact lens orders.
- Performs adjustments and repairs on glasses.
- Dispense eyewear using proper final fitting techniques and presentation.
- Maintains frame boards and displays. Makes sure all holes are filled. All frames have a tag. Cleans frames and displays.
- Creates optical reports needed from the practice management system.
- Will be required to be flexible in regards to prepared schedule and working weekends.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
