Optician

Sacred Circle•Salt Lake City, UT

3h•$18 - $23•Onsite

About The Position

Sacred Circle Healthcare is seeking a full-time Optician for its main clinic in Salt Lake City, Utah. The Optician supports the optometry department through clerical, customer service, examination, and eyewear services. The role assists the optometrist with examinations and treatment, recommends lens materials and designs suited to patient needs and preferences, advises patients about frame design, fit, and performance, and serves as a primary liaison among patients, clinic staff, and the optometrist. The position is full-time, hourly, and benefits-eligible, with 40 hours per week. The schedule is determined based on availability between 7:30 a.m. and 6:00 p.m., Monday through Friday, and typically consists of four 10-hour shifts. Evening and weekend work may be required depending on position requirements. The role reports to the Integrated Services Manager and has no supervisory responsibilities.

Requirements

High school diploma or GED equivalent.
At least 1 year of current experience as an Optician or OP Technician.
Knowledge of patient eligibility for Sacred Circle Healthcare services.
Knowledge of laws and standards governing the ophthalmic field.
Knowledge of eye anatomy and normal and abnormal vision and perception.
Skill in efficiently operating a computer.
Ability to communicate clearly and effectively with patients, staff, managers, and doctors.
Ability to multitask by answering telephones, documenting in patient charts, and greeting the public professionally and courteously.
Ability to work with other employees and contribute to a team atmosphere.
Ability to work independently when required.
Ability to prioritize patient assistance according to company protocols.
Ability to organize and systematically complete repetitive tasks with focus and attention to detail.

Nice To Haves

2 years of current experience as an Optician or OP Technician.
Certification by the American Board of Optometry.
Experience working with the Native American community.

Responsibilities

Perform examination pre-tests and other procedures that support the optometrist in diagnosing and managing patients’ visual and ocular problems.
Set up testing and enter results into the patient’s electronic record.
Manage patient flow and provide exceptional customer service.
Assess and interpret patients’ optical needs and preferences based on prescription requirements, facial features, lifestyle, and occupation, and recommend suitable frames, lens types, and coatings.
Maintain up-to-date knowledge of products.
Take necessary measurements for patients’ eyewear.
Prepare lab work orders with all pertinent information, including patient information, prescription, lens size and type, measurements, and lens options.
Enter billing information into the electronic health record system.
Prepare purchase requests for hardware and supplies.
Inspect incoming orders for quality and accuracy.
Inspect finished eyewear for accuracy and adjust completed glasses to fit patients, using pliers, hands, and heat as necessary to bend frames.
Educate patients on proper care of their glasses.
Adjust or repair damaged frames and replace nose pads and missing screws.
Perform multiple tasks accurately and thoroughly despite time pressures and customer volume.
Maintain strict confidentiality.
Read, understand, and follow Sacred Circle Healthcare policies and procedures.
Adhere to the Code of Conduct and Mission and Values Statements.
Perform other duties as assigned.