Optician I - 210

Keplr VisionPonte Vedra Beach, FL

About The Position

The primary responsibility of this Optician I position is to ensure that all patients receive the best quality of care at all times. This involves reviewing physician's prescriptions and orders, educating patients on corrective lens options, and assisting them in making choices that fit their medical needs and lifestyle preferences. The role also includes providing feedback on aesthetic choices in frames, achieving sales goals, managing inventory of frames and contact lenses, communicating with physicians regarding prescriptions and eye-related issues, performing adjustments and repairs of eyewear, and placing optical orders with an understanding of insurance benefits. The job description notes that this is not an exhaustive list of duties and responsibilities, which may change with or without notice.

Requirements

  • Excellent customer service skills and personal presentation are critical to this role
  • 0-3 years of experience
  • Good organizational and multitasking abilities
  • Coachable-open to feedback and continual improvement
  • Flexible and adaptable
  • Professional phone and office etiquette required

Nice To Haves

  • Optical experience is preferred but not necessary-we will train the right person

Responsibilities

  • Review Physician’s prescriptions and orders based on medical charts
  • Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
  • Provide honest but compassionate feedback about aesthetic choices in frames
  • Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
  • Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
  • Communicate with physician with questions or concerns about prescriptions and other eye-related issues
  • Perform adjustments and repairs of eyewear
  • Place optical orders with a general understanding of insurance benefits
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