Optical Technician
About The Position
US Eye is seeking an Optical Technician to join their team. This role is an exciting opportunity to learn on the job in an industry that combines the love of retail and medical devices. The ideal candidate will be detail-oriented, able to multi-task, and possess strong customer service skills. US Eye is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. They are a leading multi-specialty physician group providing care in ophthalmology, optometry, dermatology, and facial surgery across Florida, the Carolinas, and Virginia.
Requirements
- A high school graduate or equivalent (required)
- Excellent communication and listening skills in order to properly address patient needs (required)
- Customer Service or service-related experience is a plus (required)
Responsibilities
- Listen and address needs of patients as evidenced by company standards and policies.
- Answer the phones, and communicate patient’s needs to the Opticians and Optical Technicians.
- Efficiently take orders for contact lenses, create contact lens encounters and order lenses from ABB or other supplier.
- Navigate insurance websites to assist patients with the available benefits and cost associated with their plan.
- Sell and create encounters for accessories.
- Learn the lensometer.
- Oversee Frame Inventory.
Benefits
- 401(K) Company Match
- Medical and Dental Insurance
- Vision Benefits
- Flexible Spending Accounts
- Pet Insurance
- Disability Insurance
- Life Insurance
- Continuing Education
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
