Licensed Optical Supervisor - Las Olas

Warby Parker • Fort Lauderdale, FL

16h • Onsite

About The Position

Warby Parker is looking for an Optical Supervisor to join their team of in-house optical professionals. This role involves creating excellent customer experiences through optical expertise, a friendly demeanor, and product knowledge. The supervisor will also act as a keyholder, responsible for opening and closing the store, maintaining internal operations, and fostering a positive and productive work environment for opticians and retail advisors. The ideal candidate is an energetic self-starter and a lifelong learner eager to contribute to Warby Parker's growth.

Requirements

• Licensed dispensing optician in states that require a license or an ABO-certified optician in non-licensing states.
• 2+ years of experience, including supervisor responsibilities.
• Passionate about the eyewear and retail industries.
• Clear, effective, and professional communication skills, with the ability to explain technical terms to customers.
• Dedicated to exceeding customer and teammate expectations.
• Energetic, positive team player adaptable to a fast-paced, changing environment.
• Extremely detail-oriented, calm under pressure, and capable of managing multiple responsibilities.
• Open-minded and committed to continuous learning.
• Takes work seriously but maintains a good attitude.
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Work directly with customers to meet all of their eyewear needs.
• Take and record measurements, adjust and fit eyewear with accuracy.
• Ensure finished eyewear meets optical standards and customer requirements.
• Explain prescription terminology and product offerings to customers.
• Ensure operational, service, and staff zoning procedures are executed to Warby Parker standards.
• Drive store vision and sales by providing excellent customer service and addressing customer and operational questions.
• Lead and mentor the Optical team, including participants of the Optician Apprentice Program, by exemplifying great service.
• Assist in maintaining general store systems, inventory databases, and business operations.
• Foster and support a productive, positive employee culture within the store.

Benefits

• Competitive base salary/hourly rate
• Variable compensation for eligible employees
• Overtime pay for non-exempt employees (if required to work more than 40 hours)
• Health, vision, and dental insurance (for full-time employees)
• Life and AD&D Insurance (for full-time employees)
• Paid sick leave (for full-time and part-time employees)
• Paid Holidays (for full-time employees)
• Vacation days per year (for full-time employees)
• Retirement savings plan (401(k)) (for full-time employees)
• Parental leave (non-birthing parents included) (for full-time employees)
• Short-term disability (for full-time employees)
• Employee Stock Purchase Plan (for full-time and part-time employees)
• Employee Assistance Program (EAP) (for full-time and part-time employees)
• Bereavement Support (for full-time employees)
• Optical Education Reimbursement (for full-time employees)
• Free eyewear (for full-time and part-time employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed