Optical Retail Sales Associate FT Austin, TX #069

Eyemart Express•Austin, TX

2d•Onsite

About The Position

Eyemart Express is a leading optical retailer with over 245 locations nationwide, founded on the principle of delivering quality eyewear promptly and affordably. We pride ourselves on our integrated approach, featuring local labs in stores, on-site eye exams, and same-day delivery for glasses, ensuring our customers never miss a moment. Join us to improve lives by helping people see better. This role offers competitive earning potential, including base pay and incentives. As a Retail Associate, you will guide patients in selecting frames, lenses, and coatings, ensure accurate measurements and prescription information for lab technicians, oversee production, and provide personalized care during dispensing.

Requirements

High School Diploma or GED
Saturday's required
Excellent communication skills, both verbal and written

Nice To Haves

Bi-Lingual strongly preferred
Optical industry experience is a plus!

Responsibilities

Guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs.
Ensure accurate measurements and prescription information for lab technicians.
Oversee the production process.
Provide personalized care when dispensing glasses to patients.
Use optical expertise and product knowledge to precisely meet customer needs, ensuring personalized and informed interaction.
Stay informed about sales, promotions, and company policies.
Process payments and refunds using our Point of Sale system.
Educate patients on eyeglass care.
Process insurance claims.
Maintain up-to-date product knowledge.
Create and manage patient files with confidentiality in mind.
Interpret prescription requirements.
Take necessary measurements, prepare work orders, and inspect final products for accuracy.
Adjust and repair frames as needed.
Price, stock, and organize merchandise.