Optical Retail Sales Associate PT Texarkana, TX #033
About The Position
Eyemart Express is a leading optical retailer with over 245 stores nationwide, known for promptly delivering quality eyewear at great prices. Founded 30 years ago, the company emphasizes strong relationships with optometrists and local communities, offering local labs in stores, eye exams, and same-day delivery on glasses. This role allows you to join a company that helps people see better and improve lives. The Retail Sales Associate, also known as a Retail Optician, assists patients in selecting eyeglass frames, lenses, and coatings, ensures lab technicians have accurate measurements and prescription information, and dispenses completed glasses to patients. The earning potential is competitive, including base pay and incentives.
Requirements
- High School Diploma or GED.
- Experience working in retail, customer service, or sales.
Nice To Haves
- Experience working in the optical industry is preferred but not required.
- We are willing to train.
Responsibilities
- Provide exceptional customer service to all patients.
- Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
- Compute and process payment transactions/refunds using the in-house Point of Sale system.
- Process insurance claims efficiently.
- Maintain up-to-date knowledge of products.
- Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
- Assess and interpret patient’s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
- Take necessary measurements (i.e., measuring the patient’s pupillary distance).
- Prepare work orders for the lab ensuring all pertinent information is listed (i.e., patient information, prescription, lens size/type, measurements, special tinting or coating, etc.).
- Pull correct lenses according to work order specifications.
- Inspect the final product for accuracy; adjust completed glasses to fit the patient using pliers, hands, and heat if necessary to bend frames accordingly.
- Adjust/repair damaged frames, replace nose pads, and missing screws.
- Price, stock, and straighten merchandise.
Benefits
- Flexible scheduling needs to ensure harmony between work and personal life.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
