Optical Retail Sales Associate PT Fort Collins, CO #221
About The Position
Eyemart Express is a leading optical retailer with over 245 stores nationwide, founded on the principle of delivering quality eyewear promptly and affordably. With local labs in stores, eye exams, and same-day delivery, Eyemart Express ensures customers never miss a moment. This role offers the opportunity to join a company that improves lives by helping people see better. The position is part-time, with potential earnings between $14.00 - $17.00 per hour, plus incentives. The Retail Sales Associate, also known as a Retail Optician, assists patients in selecting frames, lenses, and coatings, ensures lab technicians have accurate information for lens processing, and dispenses completed glasses. The company emphasizes work-life balance and offers flexibility in scheduling.
Requirements
- High School Diploma or GED.
- Experience working in retail, customer service, or sales.
Nice To Haves
- Experience working in the optical industry is preferred but not required.
- We are willing to train.
Responsibilities
- Provide exceptional customer service to all patients.
- Maintain knowledge of current sales and promotions, as well as policies regarding payment, returns, and exchanges.
- Compute and process payment transactions/refunds using the in-house Point of Sale system.
- Process insurance claims efficiently.
- Maintain up-to-date knowledge of products.
- Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
- Assess and interpret patient’s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
- Take necessary measurements (i.e., measuring the patient’s pupillary distance).
- Prepare work orders for the lab ensuring all pertinent information is listed (i.e., patient information, prescription, lens size/type, measurements, special tinting or coating, etc.).
- Pull correct lenses according to work order specifications.
- Inspect the final product for accuracy; adjust completed glasses to fit the patient using pliers, hands, and heat if necessary to bend frames accordingly.
- Adjust/repair damaged frames, replace nose pads, and missing screws.
- Price, stock, and straighten merchandise.
Benefits
- Flexibility in scheduling needs to ensure work-life balance.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
