Optical Retail Sales Associate PT Wichita Falls, TX #015
About The Position
Eyemart Express, a leading optical retailer with over 245 stores in 42 states, is seeking an Optical Retail Sales Associate for a part-time position. Founded with a commitment to delivering quality eyewear at great prices and fostering strong community relationships, Eyemart Express offers a unique customer experience with local labs, eye exams, and same-day delivery on glasses. This role is an opportunity to join a company dedicated to helping people see better and improve lives. The Retail Sales Associate, also known as a Retail Optician, plays a crucial role in assisting patients with frame and lens selection, ensuring accurate measurements and prescription information for lab technicians, and dispensing finished eyewear. The earning potential is competitive, including base pay and incentives.
Requirements
- High School Diploma or GED.
- Experience working in retail, customer service, or sales.
Nice To Haves
- Experience working in the optical industry is preferred but not required.
- We are willing to train.
Responsibilities
- Provide exceptional customer service to all patients.
- Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
- Compute and process payment transactions/refunds using the in-house Point of Sale system.
- Process insurance claims efficiently.
- Maintain up-to-date knowledge of products.
- Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
- Assess and interpret patient’s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
- Take necessary measurements (i.e., measuring the patient’s pupillary distance).
- Prepare work orders for the lab ensuring all pertinent information is listed (i.e., patient information, prescription, lens size/type, measurements, special tinting or coating, etc.).
- Pull correct lenses according to work order specifications.
- Inspect the final product for accuracy; adjust completed glasses to fit the patient using pliers, hands, and heat if necessary to bend frames accordingly.
- Adjust/repair damaged frames, replace nose pads, and missing screws.
- Price, stock, and straighten merchandise.
Benefits
- Flexible scheduling needs to ensure harmony between work and personal life.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
