Optical Retail Sales Associate FT Ames, IA #237

Eyemart Express•Ames, IA

1d•Onsite

About The Position

Eyemart Express is a leading optical retailer with over 245 locations across 42 states, founded 30 years ago with a mission to deliver everything a patient needs for their vision care. We are known for promptly providing quality eyewear at competitive prices, fostering strong relationships with optometrists and local communities. Our unique model includes local labs in stores, eye exams, and same-day delivery for glasses, ensuring customers never miss a moment. This role offers the opportunity to join a top optical retailer and improve lives by helping people see better. The earning potential is competitive, combining base pay with incentives. As a Retail Associate, you will be instrumental in guiding patients through frame and lens selections, ensuring accurate measurements and prescription details for our lab technicians, overseeing production, and providing exceptional service during the dispensing of eyewear.

Requirements

High School Diploma or GED
Optical industry experience is a plus!
Excellent communication skills, both verbal and written

Responsibilities

Provide Exceptional Customer Service: Use your optical expertise and product knowledge to precisely meet customer needs, ensuring personalized and informed interaction
Stay informed about sales, promotions, and company policies
Process payments and refunds using our Point of Sale system
Educate patients on eyeglass care
Process insurance claims
Maintain up-to-date product knowledge
Create and manage patient files with confidentiality in mind
Interpret prescription requirements
Take necessary measurements, prepare work orders, and inspect final products for accuracy
Adjust and repair frames as needed
Price, stock, and organize merchandise