Optical Retail Sales Associate PT South Bend, IN #297

Eyemart Express • South Bend, IN

2d

About The Position

Eyemart Express, founded 30 years ago, has grown from one friendly shop to over 245 stores in 42 states, becoming a leading optical retailer. We are known for promptly delivering quality eyewear at great prices, fostering strong relationships with optometrists and communities. Our unique model includes local labs in stores, eye exams, and same-day delivery for glasses, ensuring customers never miss a moment. Join us to improve lives by helping people see better.

Requirements

• High School Diploma or GED.
• Experience working in retail, customer service, or sales.
• Experience working in the optical industry is preferred but not required.
• Must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment (for remote or hybrid roles).

Nice To Haves

• Experience working in the optical industry is preferred but not required. We are willing to train.

Responsibilities

• Provide exceptional customer service to all patients.
• Maintain knowledge of current sales and promotions.
• Compute and process payment transactions/refunds.
• Process insurance claims efficiently.
• Maintain up-to-date knowledge of products.
• Create and maintain patient files, following company and HIPAA policies.
• Assess and interpret patient's needs/wants.
• Take necessary measurements.
• Prepare work orders for the lab.
• Pull correct lenses according to work order specifications.
• Inspect the final product for accuracy.
• Adjust/repair damaged frames.
• Price, stock, and straighten merchandise.

Benefits

• Competitive earning potential, inclusive of base pay and incentives.
• Flexibility with scheduling needs to ensure work-life balance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED