Optical Retail Sales Associate FT Rocky Mount, NC #182

Eyemart Express•Rocky Mount, NC

12h•Onsite

About The Position

Eyemart Express, founded 30 years ago, is a leading optical retailer with over 245 locations in 42 states. We are known for promptly delivering quality eyewear at great prices and maintaining strong relationships with optometrists and local communities. Our unique model includes local labs in stores, eye exams, and same-day delivery on glasses, ensuring customers never miss a moment. This role offers the opportunity to improve lives by helping people see better. The earning potential is competitive, including base pay and incentives. As a Retail Associate, you will guide patients in selecting eyeglass frames, lenses, and coatings, ensure accurate measurements and prescription information for lab technicians, oversee the production process, and provide personalized care when dispensing glasses.

Requirements

High School Diploma or GED
Excellent communication skills, both verbal and written

Nice To Haves

Optical industry experience is a plus!

Responsibilities

Provide Exceptional Customer Service: Use your optical expertise and product knowledge to precisely meet customer needs, ensuring personalized and informed interaction
Stay informed about sales, promotions, and company policies
Process payments and refunds using our Point of Sale system
Educate patients on eyeglass care
Process insurance claims
Maintain up-to-date product knowledge
Create and manage patient files with confidentiality in mind
Interpret prescription requirements
Take necessary measurements, prepare work orders, and inspect final products for accuracy
Adjust and repair frames as needed
Price, stock, and organize merchandise