Optical Coordinator - Entry Level

Tyson Eye•Cape Coral, FL

1d•Onsite

About The Position

Tyson Eye is a fast-paced, patient-focused eye care practice committed to delivering an exceptional optical experience. Our team is energetic, supportive, and passionate about helping patients look and see their best. We are seeking a friendly, outgoing, and motivated individual to join our optical team as a Patient Coordinator / Optical Support. This is an entry-level position designed for someone who enjoys working with people and wants to grow into a future role in optical sales and consulting. You will play a key role in creating a welcoming environment, keeping patient flow smooth, and supporting our opticians with day-to-day tasks.

Requirements

Friendly, outgoing personality with strong communication skills
Positive attitude and high energy
Ability to multitask in a busy environment
Self-starter who takes initiative
Professional appearance and demeanor
Strong attention to detail and ability to follow instructions
Interest in learning optical sales and patient care

Nice To Haves

Frame styling and recommendations
Lens options and patient education
Sales and customer service skills

Responsibilities

Greet patients and create a warm, welcoming experience
Guide patients through the optical department and manage patient flow
Receive patient charts from doctors/technicians and help ensure a smooth handoff to the optical team
Notate basic recommendations or needs and help keep patients moving while opticians are assisting others
Clean, adjust, and perform minor repairs on glasses (training provided)
Replace nose pads and assist with basic frame care
Notify patients when glasses or orders are ready
Handle contact lens (CL) order-only transactions
Maintain cleanliness and organization of the optical area
Support opticians by assisting with non-dispensing tasks