Receptionist - Optometrist assistant

Groupe Vision New Look IncFredericton, NB
Onsite

About The Position

IRIS The Visual Group is looking for an Optical Associate to join our fast-paced Fredericton clinic. If you are passionate about customer service, you are the right person for this position. You will have an exciting and varied job, focused on patient well-being, advice, and service. This position is a Full-Time position (30+ hours/week with the potential for more based on operational needs.

Requirements

  • Be passionate, positive, and results-oriented
  • Enjoy working with the public to provide great service
  • Have the ability to work in a fast-paced environment
  • Be very comfortable with technology (both PC and Apple products)
  • Be a team player and support your colleagues
  • Be a fast and competent learner

Responsibilities

  • Maintaining a friendly demeanor while answering patient inbound and outbound calls
  • Ensuring the office emails are checked daily and relevant info is forwarded to the respective team members
  • General Administration duties
  • Dispensing of glasses and contact lenses
  • Pre-testing
  • Special testing
  • General cleaning duties
  • Delivering exceptional customer service to all and an openness to learn about the Optical industry to better guide patient inquiries

Benefits

  • Quarterly bonus opportunities
  • Employee eyewear program
  • Pension plan contributions
  • Opportunities for career advancement
  • Extended health benefits (for qualifying Full-time associates)
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