OPS Test Proctor - Testing Center
About The Position
The Assessment Proctor will support the functions of the College of Medicine (COM) Testing Center by administering and proctoring exams, assigning students to testing rooms, and ensuring security of exams. This role involves providing test directions to large groups of students (130+), preparing, assembling, distributing, and securing testing materials, and verifying the identity and eligibility of testing candidates. The proctor is responsible for maintaining a quiet, orderly, and secure testing environment, rearranging and resetting testing rooms after sessions, and covering responsibilities in the absence of other staff as needed. Additionally, the role requires assisting with test-related issues, enforcing testing policies and procedures, maintaining confidentiality, detecting and addressing improper conduct, applying relevant regulations, and resolving examinee concerns. The position also emphasizes delivering consistent, high-quality customer service in a fast-paced, high-volume environment, communicating with staff, collaborating with colleagues, and maintaining a clean and professional appearance.
Requirements
- High school diploma or equivalent
Nice To Haves
- Knowledge of basic desktop computer operations
- Computer proficiency is not required but a plus
- Ability to learn new software
- Experience proctoring or working in a classroom environment
- Driver’s license or dependable transportation
- Experience working with adult learners
- Experience working in a helpdesk or tech support environment
- Customer service experience; courteous and professional demeanor
- Taking initiative and paying attention to details
- Strong people skills and communication skills (verbal and written)
Responsibilities
- Administering and proctoring exams
- Assigning students to testing rooms
- Ensuring security of exams
- Provide test directions to large groups of students (130+)
- Prepare, assemble, distribute, and secure testing materials
- Verify identity and eligibility of testing candidates
- Maintain a quiet, orderly, and secure testing environment
- Rearrange and reset testing rooms after sessions
- Cover responsibilities in the absence of other staff as needed
- Assist with test-related issues as needed
- Recall and enforce testing policies and procedures
- Maintain confidentiality and protect testing materials
- Detect and address improper conduct or misuse of materials
- Apply UF, state, and federal testing regulations
- Resolve examinee concerns before, during, and after testing
- Complete required trainings and certifications
- Deliver consistent, high-quality customer service
- Work effectively in a fast-paced, high-volume environment
- Communicate with Testing Center staff regarding facilities and test administration
- Collaborate with other Testing Center personnel
- Maintain a clean and professional appearance appropriate for a public-facing testing environment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
