OPS Research Assistant
About The Position
This position provides day-to-day research support, including conducting telephone surveys with healthcare providers as part of a large-scale health services evaluation project. The Research Assistant will accurately record and manage survey responses using a Computer-Assisted Telephone Interview (CATI) system within the REDCap online data platform, ensuring data integrity, completeness, and adherence to study protocols. Responsibilities also include maintaining and managing daily sample files in Excel, tracking outreach attempts and completion rates, monitoring progress toward project targets, and ensuring timely updates to project tracking systems. The role involves assisting with project planning, creating timelines, and data entry for project assignments, which includes monitoring multiple deliverables, tracking task progress, discussing barriers to data collection, and creating action plans. Additionally, the assistant will help monitor survey progress, cross-check survey progress reports, manage datasets and databases, and conduct quality assurance to ensure accurate data collection and survey results. The position also requires searching scientific literature using relevant databases and other sources, maintaining bibliographical citation data, and preparing written summaries of literature. Other duties as assigned.
Requirements
- High school diploma or associate degree
- General computer skills, including competence with Microsoft Word and Excel
- Ability to quickly and accurately enter structured data into a database form
- Ability to communicate clearly in person and on the phone
- Experience conducting telephone surveys or providing telephone-based customer service experience
- Ability to work as part of a team
Nice To Haves
- Experience with computer-assisted telephone interviews
- Customer service experience
- Ability to write concise, accurate, and understandable summary notes
Responsibilities
- Conduct telephone surveys with healthcare providers.
- Accurately record and manage survey responses using a Computer-Assisted Telephone Interview (CATI) system within the REDCap online data platform.
- Ensure data integrity, completeness, and adherence to study protocols.
- Maintain and manage daily sample files in Excel.
- Track outreach attempts and completion rates.
- Monitor progress toward project targets and ensure timely updates to project tracking systems.
- Assist with project planning, creating timelines, and data entry for project assignments.
- Monitor multiple deliverables for projects.
- Monitor the progress of assigned tasks.
- Ensure barriers to data collection are discussed and action plans are created.
- Assist in monitoring survey progress and cross-checking survey progress reports.
- Manage datasets and databases.
- Conduct quality assurance to ensure accurate data collection and survey results.
- Search scientific literature using relevant databases and other sources.
- Maintain bibliographical citation data.
- Prepare written summaries of literature.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
