OPS RCC PUBLIC RECORDS TECHNICIAN - 76808110 1

State of Florida•Lockhart, FL

5d•Onsite

About The Position

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Requirements

Knowledge of planning, coordination and execution of business functions, resource allocation and production.
Thoroughness when performing work and conscientiousness about attending to detail.
Ability to work with clients and customers to assess their needs, provide information or assistance, resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Ability to show understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develop and maintain effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relate well to people from varied backgrounds and different situations; be sensitive to cultural diversity, race, gender, disabilities and other individual differences.
Knowledge of, and ability to apply, state, federal and case law and DHSMV operations, policies, and procedures.
Ability to express ideas and facts to individuals or groups effectively; make clear and convincing oral presentations; listen to others; facilitate an open exchange of ideas.
Ability to identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives and to make recommendations.
Ability to recognize or use correct English grammar, punctuation, and spelling; communicate information (for example, facts, ideas or messages) in a succinct and organized manner; produce written information, which may include technical material that is appropriate for the intended audience.
Use computers and computer applications effectively, to include Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet, SharePoint, People First, Driver and Vehicle Information Database, and GovQA.
The position you are applying is subject to a Level 2 background and CJIS security clearance, to include fingerprinting as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes.
As an applicant for positions requiring CJIS security clearance, you are required to disclose criminal records that have been sealed or expunged.
The incumbent must have and maintain a valid driver’s license in good standing. This means there can be no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment.
There can be no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.
High School diploma or G.E.D. equivalent required.

Responsibilities

Document and fulfill public record requests that are made to the Florida Highway Patrol.
Acknowledge and process requests in a timely fashion.
Analyze and interpret data and policy procedures to arrive at logical conclusions or recommendations.
Communicate with other records technicians, FHP troop administrative support personnel responsible for delivery of public records, and managers as required, to coordinate efforts of others within the organizational unit and/or coordinate activities between units.
Plan and schedule activities to accomplish individual and unit goals and objectives.

Benefits

State of Florida 401(a) FICA Alternative Plan
Workers’ Compensation
Reemployment Assistance (Unemployment Compensation)
Participation in certain State Group Insurance benefits (must meet eligibility requirements)
Deferred Compensation
Employee Assistance Program
Competitive medical and life insurance
Retirement benefits
Ample vacation and sick leave
Paid holidays
Educational assistance