OPS PUBLIC ASSISTANCE SPECIALIST - 64648585

State of Florida • Fort Lauderdale, FL

1d • Onsite

About The Position

This is a highly responsible position in the Broward County Health Department AIDS Drug Assistance Program (ADAP) at the Fort Lauderdale Health Center and Paul Hughes Health Center, under the supervision of the Operations & Management Consultant I-SES. The incumbent conducts Ryan White Part B Core eligibility and ADAP duties and responsibilities in accordance with the ADAP Assistance Manual. This position is designated as sensitive and is required to maintain confidential information in accordance with the DOH (Department of Health) Security and Privacy Policy and the Broward County Health Department Information Security and Privacy Procedures. This is an in-office position.

Requirements

• Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• This is a full-time in-office position. Willing to physically come in the office to perform the duties and responsibilities of the position.
• This position requires current authorization to work in the United States without employer sponsorship. The Department of Health is unable to provide employment visa sponsorship.
• Work experience interacting with customers in person and via telephone.
• Work experience conducting data entry.
• Work experience handling confidential information or medical records.
• Knowledge of administrative principles and practices.
• Knowledge of office procedures and practices.
• Knowledge of the methods of data collection.
• Knowledge of the principles and techniques of effective communication.
• Ability to collect, evaluate and analyze data relating to administrative functions such as accounting, personnel, purchasing or report writing.
• Ability to prepare correspondence and administrative reports.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to utilize problem-solving techniques.
• Ability to work independently.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Interviewing skills.
• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Bilingual, fluent in English/Spanish or English/Creole.
• Experience using Electronic Health Records.
• Experience working in an ADAP Program.
• Experience with HIV/AIDS, STDS and TB related issues.
• Experience providing case management.

Responsibilities

• Conducts Part B Core eligibility interviews and ADAP enrollments.
• Screens for financial eligibility (household income), reviews and interprets medical laboratory reports, files necessary documents including waivers and drug exemptions.
• Provides clients with Notice of Eligibility and Ineligibility as applicable.
• Screens for third party coverage in FMMIS (Florida Medicaid Management Information System) and Availity.
• Track and follow up with clients who have pending eligibility requirement issues.
• Review client files to ensure files contain the required documentation for determining client eligibility.
• Sort and organize files prior to beginning scanning.
• Scan and attribute client's eligibility packets into HMS and daily.
• Review documents to ensure that all are present and prepared in accordance with policy and procedures.
• Ensure all supporting documentation is present.
• Perform other duties as assigned.

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed