OPS Policy & Procedure Specialist/Technical Writer - 37940298

State of Florida • TALLAHASSEE, FL

2d • Onsite

About The Position

This OPS Policy & Procedure Specialist/Technical Writer position is in the Florida Planning, Accounting, and Ledger Management (PALM) Unit of the Bureau of Finance and Accounting, under the Division of Administrative Services. Primary responsibilities include analyzing, documenting, communicating, and updating DEP’s processes and procedures to align with Florida PALM. PALM is replacing the State of Florida’s current accounting system (FLAIR) with an integrated, enterprise financial management solution that will allow the State to organize, define, and standardize its financial management processes.

Requirements

• Knowledge of principles and techniques of effective verbal and written communication; administrative principles and practices; methods of data collection; and basic management principles and practices.
• Ability to review and monitor policies and procedures for compliance with applicable requirements.
• Ability to conduct fact finding research.
• Ability to develop and organize data into logical format for presentation in reports, proposals, and other written documents.
• Ability to utilize problem solving techniques.
• Ability to work independently.
• Ability to plan, organize and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others.
• At least three (3) years of verifiable related experience in a related work field. Post-secondary degrees may be used as an alternative for the required years of experience on a year-for-year basis.
• Valid Driver License.

Nice To Haves

• Experience with business requirements and process analysis.
• Experience gathering, analyzing, and documenting business processes.
• Strong data analysis skills with the ability to interpret complex data sets.
• Ability to work independently as well as collaboratively with cross-functional teams.
• Strong interviewing and listening skills.
• Ability to determine work priorities and ensure timely completion of work assignments.
• Experience in organizational change management, that includes documentation of change management planning, communicating change to stakeholders, providing support during the transition, and monitoring the progress of the change implementation.
• Experience with financial analysis, a working knowledge of accounting processes, procedures, and internal controls.
• Experience documenting test scenarios, cases and scripts, as well as monitoring, communicating, and reporting testing activities.
• Experience with facilitation techniques to elicit business requirements and drive customer communications.
• Ability to be creative, to use sound judgment, and to display foresight to identify potential problems and design/specifications.
• Proficiency in Microsoft Outlook, Word, and Excel, including advanced functions.
• Experience with standard principles of accounting.
• Experience with the PALM project or a PeopleSoft financials implementation.
• Experience using the Florida Accounting and Information Resource (FLAIR) system.

Responsibilities

• Gather, analyze, document, and validate business processes and report updates.
• Assist with translating business processes and functional specifications into procedures.
• Assist in the creation and maintenance of test cases, scripts, and user acceptance testing activities to ensure system functionality and compliance with business requirements.
• Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements.
• Assist in the recommendations or alternatives for improving processes across the organization.
• Communicate process changes, enhancements, and modifications – verbally or through written documentation.
• Liaison with various business, and IT, groups in the organization to document and facilitate implementation of new or improved business processes.

Benefits

• Participation in state group insurance (must meet eligibility requirements).
• State of Florida 410 (a) FICA Alternative Plan (tax deferred Retirement Savings Plan, for more information, please visit Corebridge Financial.
• Flexible Spending Amounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed