OPS INVESTIGATION SPECIALIST II - 79900386

State of Florida • Orlando, FL

23h • $18 - $23 • Hybrid

About The Position

This position is located within the Division of Regulation, Orlando Office. This position is responsible for investigating alleged violations of Florida Statutes and Board rules governing a variety of professions regulated by the department in the following counties: Orange, Osceola, Brevard, Seminole, Volusia, and Lake.

Requirements

• Four (4) or more years’ of regulatory-related experience
• Investigative experience
• Experience formatting, editing, and creating comprehensive investigative reports using Microsoft Word
• A valid Florida Driver’s License is required
• Ability to work flexible hours with regional travel and occasional overnight travel
• The candidate must be able to communicate clearly and effectively both in verbal and written forms.
• Possess analytical skills necessary to identify violations of statutes and rules, and identify elements of the alleged violations.
• Must be proficient in the use of computers. Proficient in windows based computer software programs, i.e. Microsoft Word, Excel and Outlook.
• Must be able to operate a motor vehicle safely in different driving environments.

Nice To Haves

• Bachelors’ degree from an accredited college or university in a regulatory-related field; or Associates’ degree (in any field) & 2 years regulatory-related experience.
• Knowledge of Construction Industry, Cosmetology, Barber, Community Association Management, and Veterinary Medicine.

Responsibilities

• Interviews complainants, subjects, and other appropriate witnesses. Collects and analyzes corroborative evidence, perform various record searches, review legal documents, review financial data, prepare and serve subpoenas, notices to cease and desist, notices of non-compliance, citations, administrative complaints, and other administrative processes as required. Mediates complaints when appropriate pursuant to Division of Regulation’s policy and procedures.
• Writes comprehensive reports including a chronological presentation of facts and testimony in the prescribed report format used by the Division of Regulation. Testifies truthfully in depositions, criminal, civil and administrative hearings when called upon.
• Perform preliminary investigations in a timely manner to determine the legal sufficiency needed to pursue a full and formal investigation pursuant to division policies. Perform supplemental investigations in a timely manner as directed by the Office of General Counsel or other supervisory personnel within the chain of command pursuant to division policies.
• Respond to reported unlicensed activities of regulated professions pursuant to division policies.
• Conducts covert sting operations, sweeps, or other proactive enforcement efforts in conjunction with various regulatory and law enforcement agencies to combat the unlicensed practice of regulated professions.
• Engage in outreach programs to various governmental agencies, professional associations, trade shows, schools and consumer groups. Provide constructive and positive information to such groups of DBPR’s responsibilities and enforcement activities. Participate in Department directed and approved public relation activities, to include media ride-a-longs. Develops and maintains relationships with other federal, state, county and city governmental entities. Interact and coordinate with these entities to respond to natural or man-made disasters or emergencies. Uses these relationships to aid in the enforcement of statutes and rules governing various regulated practices.
• Inspects establishments regulated by the Division for compliance with statutes and rules relative to licensure, sanitation and other safety or regulatory requirements. Maintains accurate records and files of inspections conducted. Issues discipline in the form of a citation or a notice of non-compliance to an establishment or individual that has not complied with the board statutes/rules. Provides consultation to licensees and keeps them informed as to new rules and board updates.

Benefits

• The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
• The Florida Department of Business and Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.
• Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at [phone].
• Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
• The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers.
• Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
• Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
• The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree