Special Investigation Unit Specialist

Assurant

2d • $17 - $28

About The Position

The SIU Specialist primary responsibility is to assist SIU investigators and claim adjusters with the investigation of claims, in a support capacity, with specialization in complex claims and investigations.

Requirements

• 1+ years’ insurance experience and/or adjuster’s license or research field work experience
• 5 + years’ experience with MS Office products
• 5 + years’ Customer Service experience
• Proficient in knowledge of insurance claims handling processes
• Excellent communication skills
• Computer proficiency and good typing skills
• Strong organizational and prioritization skills
• Ability to work both independently and in a team environment
• Ability to multi-task
• Ability to manage sensitive information and confidential information

Nice To Haves

• Bilingual (English/Spanish) a plus

Responsibilities

• Conducts background check on investigations
• Conducts social media checks
• Provides investigative support to SIU Investigators as needed
• Provides investigative support to Claim Representatives as needed
• Acts as liaison with other carriers for immunity requests
• Prepares documentation with the applicable Immunity and/or Arson statute to request information from other carriers
• Prepares claim files to provide to the National Insurance Crime Bureau or Department of Insurance, and other Law Enforcement agencies
• Assist with various SIU Projects which requires a review of claim files and compilation and data analysis
• Data entry on SIU/Subrogation claim files as needed
• Maintains an ongoing inventory tracking of assignment and assignment statuses
• Supports vendor vetting program and maintains approved vendor database

Benefits

• For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed