Ops Generalist

Flagler Health • New York, NY

1d • $75,000 - $100,000 • Onsite

About The Position

Flagler Health is building a clinical operating system for modern musculoskeletal care. The company partners with MSK provider groups and specialty clinics to improve growth, operating efficiency, and longitudinal care across patient acquisition, clinical workflows, and ongoing engagement. Following a Series B raise, Flagler Health is entering its next phase of growth.

The Ops Generalist owns special projects assigned by the founders and leadership team, carrying them from kickoff through delivery. The role involves making decisions, working across teams, establishing processes, and tracking business operations. Projects may require building billing and revenue operations or setting up new functions from scratch as the company grows.

The position also involves analyzing data and identifying practical improvements; supporting business development through research, outreach, deal tracking, and materials preparation; and managing recruiting activities. Administrative responsibilities include payroll, expenses, vendor payments, invoicing, leases, real estate, and office setup. The role focuses on documenting and testing systems so they can operate independently.

Requirements

• 1–4 years of experience.
• Bachelor’s degree.
• Experience owning special projects from kickoff through delivery.
• Ability to work across teams, establish processes, and track business operations.
• Experience building functions from scratch, such as billing or revenue operations.
• Comfort analyzing data, identifying improvements, and supporting business development and recruiting.
• Experience managing administrative tasks such as payroll, expenses, and vendor payments.

Nice To Haves

• Experience at an early-stage startup in an operator or Chief of Staff-type role.
• Comfort working closely with technical teams such as engineering and research.
• Exposure to AI, data, or technology through previous roles or genuine interest.
• Experience building customer-facing programs, billing systems, or revenue operations from scratch.
• Background working across operations, strategy, finance, go-to-market, product, or recruiting.

Responsibilities

• Own special projects from kickoff through delivery, making decisions and establishing processes.
• Build billing, revenue operations, and new functions from scratch.
• Support business development by researching opportunities, conducting outreach, tracking deals, and preparing materials.
• Manage recruiting end-to-end, including sourcing, interviews, work trials, and coordination with external recruiters.
• Handle payroll, expenses, vendor payments, invoicing, leases, real estate, and office setup.
• Analyze data to identify what is working and implement practical improvements.
• Document and test systems so they can operate without ongoing oversight.
• Prioritize work by evaluating tradeoffs and aligning teams on execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level