Ops Djj Operations Coordinator - 80900043
About The Position
Reviews and completes the Department of Juvenile Justice's Central Communications Center incidents within the Office of Prevention Services. This role is responsible for reviewing all CCC incidents assigned to Prevention and updating information from contract providers to determine if an administrative program review is required. The position involves reviewing provider deficiencies in PMM (Program Monitoring and Management) and making recommendations based on policies and procedures, as well as assisting in resolving these deficiencies. The role requires effective communication with external providers and maintaining a positive, collaborative working relationship with the Office of Inspector General. Additionally, the Operations Coordinator serves as the Office of Prevention Services liaison between the Department and providers, offering technical assistance, training, consultative services, and direction for program development, implementation, evaluation, and expansion in public agencies and local governments. Performs other related duties as assigned.
Requirements
- Knowledge of the methods of data collection and analysis.
- Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document work flow, and other activities relating to the improvement of operational and management practices.
- Ability to organize data into logical format for presentation in reports, documents, and other written materials.
- Ability to conduct fact-finding research.
- Ability to utilize problem-solving techniques.
- Ability to work independently.
- Ability to understand and apply applicable rules, regulations, policies, and procedures relating to operational and management analysis activities.
- Ability to plan, organize, and coordinate work assignments.
- Ability to communicate effectively.
- Ability to establish and maintain effective working relationships with others.
- Communicate effectively with customers (providers).
- Maintain a positive and collaborative working relationship with co-workers.
Nice To Haves
- Knowledge of the Department Juvenile Justice Information System (JJIS).
- Knowledge of the Department of Juvenile Justice's Central Communication Center incidents.
Responsibilities
- Reviews and completes the Department of Juvenile Justice's Central Communications Center incidents within the Office of Prevention Services.
- Reviews all CCC incidents assigned to Prevention and updates from contract providers.
- Determines if an administrative program review is required.
- Reviews provider deficiencies in PMM (Program Monitoring and Management) and makes recommendations based on policies and procedures.
- Assists in resolving deficiencies placed in PMM (Program Monitoring and Management).
- Communicates effectively with providers external to the Program.
- Maintains a positive and collaborative working relationship with the Office of Inspector General.
- Provides technical assistance as the Office of Prevention Services liaison between the Department and providers.
- Provides technical assistance, training, consultative services and direction for development, implementation, evaluation and expansion of programs of service in public agencies and local governments.
- Performs other related duties as assigned.
Benefits
- Drug-Free workplace participation
- E-Verify (Employment Eligibility)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
