OPS CLERK - 64858370

State of Florida • Live Oak, FL

4d • Onsite

About The Position

This position serves as OPS Clerk for the Florida Department of Health in Suwannee County and is directly supervised by the Purchasing Manager. Responsible for securing the designated information set for the purpose of protecting confidentiality, data integrity and appropriate access, for all information, both confidential and public record, which is stored in hard copy or electronic formats. This position has been delegated back-up custodian for the front desk/reception area and medical records. Duties and responsibilities include: Receives and greets all clients/visitors and routes them to appropriate staff or location and answers routine questions. Answers a multi-line telephone system and directs calls appropriately. Schedules medical and dental appointments and make appointment reminder calls to clients prior to appointment. Maintains HMS clinic schedules as needed by canceling/modifying clinic schedules in HMS. Maintains provider calendar with clinic changes on shared site. Responsible for client demographic/financial updated in HMS with all updated forms attached in EHR (Electronic Health Record). Verifies clients’ financial eligibility including insurance is verified prior to each visit. Reviews entered billing services for accuracy and bills services to appropriate billing source. Collects fees from clients and informs them of outstanding balances at time of service and balances cash drawer daily. Responsible for scanning medical-dental records into the Electronic Health Records (EHR). Maintains an inventory of communal office and janitorial supplies. Prepares and sends Medical/Dental records in response to records releases received. Matches records received from other providers to DOH-Suwannee records and directs them to the appropriate provider for review and scans in EHR. Receives and acts upon subpoenas for medical records by notifying DOH Attorney and acting upon their direction for responding to subpoenas. Identifies aged/duplicate medical records and prepares records for destruction by policy and procedure. Performs all other related duties as required or assigned.

Requirements

• 2 years Microsoft Office Experience
• two-years cash handling experience
• Knowledge of Microsoft Office products, Word, Excel, basic arithmetic, and basic filing practices.
• Ability to work independently, plan, organize and coordinate work assignments.
• Ability to communicate effectively and to maintain effective working relationships with others.
• Ability to post, balance and reconcile records, review fiscal data for accuracy and completeness.
• Knowledge of accounting practices, and methods of data collection.
• Ability to operate basic office equipment; computer, scanner, copy machine, fax machine, calculator, postage machine, and other related office equipment.
• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Experience working with electronic medical records.

Responsibilities

• Receives and greets all clients/visitors and routes them to appropriate staff or location and answers routine questions.
• Answers a multi-line telephone system and directs calls appropriately.
• Schedules medical and dental appointments and make appointment reminder calls to clients prior to appointment.
• Maintains HMS clinic schedules as needed by canceling/modifying clinic schedules in HMS.
• Maintains provider calendar with clinic changes on shared site.
• Responsible for client demographic/financial updated in HMS with all updated forms attached in EHR (Electronic Health Record).
• Verifies clients’ financial eligibility including insurance is verified prior to each visit.
• Reviews entered billing services for accuracy and bills services to appropriate billing source.
• Collects fees from clients and informs them of outstanding balances at time of service and balances cash drawer daily.
• Responsible for scanning medical-dental records into the Electronic Health Records (EHR).
• Maintains an inventory of communal office and janitorial supplies.
• Prepares and sends Medical/Dental records in response to records releases received.
• Matches records received from other providers to DOH-Suwannee records and directs them to the appropriate provider for review and scans in EHR.
• Receives and acts upon subpoenas for medical records by notifying DOH Attorney and acting upon their direction for responding to subpoenas.
• Identifies aged/duplicate medical records and prepares records for destruction by policy and procedure.
• Performs all other related duties as required or assigned.

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed