Ops Analyst Workforce Management

Dollar Tree•Chesapeake, VA

4d•Onsite

About The Position

The Analyst, Workforce Management will report to the Manager, Workforce Management and support the day to day operations related to the Time and Attendance cycle for all Dollar Tree Stores, Store Support Center, Store Display Team and Store Operations related employees. Key areas of focus can include reporting and analysis, maintenance of labor standards and schedule templates, labor compliance, store and field level budget allocations, business processes, training and documentation, system maintenance, data mining and analyses, issues management and resolution, business partnering with Field and IT Operations and special projects.

Requirements

Bachelor’s Degree in Business Administration, Accounting or similar field
3-5 years retail operations experience preferred.
Developing and delivering small and mid-scale projects from development to delivery.
Report development and instructional design experience.
Excellent analytical and creative problem-solving skills with keen attention to detail.
Excellent listening and interpersonal skills; excellent written and oral communication skills are required.

Nice To Haves

Highly self-motivated and directed, able to exercise independent decision making and taking action.
Candidate must be deadline driven with demonstrated project management and organization skills.
Previous experience with labor reporting, compliance and management.
Retail operations experience preferred.
Finance experience a plus.
Advanced MS Excel, Strong MS Office suite (including PowerBI) required.
Legion for Retail, MicroStrategy, SQL, and VBA preferred.

Responsibilities

Subject matter expert (SME) and business liaison with IT and Legal for the WFM Suite.e of products including Work Force systems (Compass and Legion), Automated Labor Scheduling, Time and Attendance, and Work Force Analytics.
Responsible for process review, simplification and documentation, as well as, project management and implementation related to Store Payroll, Compass or Legion Time Keeping & Labor Scheduling, Wage Management, Staffing and Scheduling, Punch Guarding and all other store labor related systems and data.
Understand labor standards and various labor laws that impact the Company.
Ensure compliance related to scheduling, meal and rest breaks, penalty pay, labor regulations and other internal requirements.
Monitor wage and hour compliance and system utilization. Review minimum wage changes and other merit increases, pay ranges, staffing mix and other payroll impacting drivers.
Compile, analyze and provide detailed and summary reports for leadership to help leverage store related payroll expenses. Implement new payroll dashboards and reports as needed.
Responsible for generating and distributing key payroll reports on a weekly and monthly basis. This includes timely reconciliations of data to ensure accuracy of reporting, processing payroll budget adjustments and chargebacks, preparing journal entries, account reconciliations and results commentary.
Prepare communications and training material to share with various levels in the Company from Stores to Senior Leadership and work with Store Ops Communications Team to assign tasks, communicate information and train as needed.
Maintain system data including interfaces, store hierarchy and key attribute tables, pay codes and pay code mapping, job titles, labor scheduling rule sets, etc.
Identify root causes for system and business problems in order to provide business commentary and solutions. Work directly with IT related to troubleshoot data inconsistencies, errors and other technical issues.
Responsible for solution design, development, testing and implementation of enhancements related to systems and processes.
Support overall Store Simplification and other Systems Integration.
Other duties as assigned