Opportunity Navigation Specialist
About The Position
Anthos|Home is a nonprofit startup focused on creating a new way home for New Yorkers with housing vouchers. We streamline the apartment search, approval, and move-in process using technology to move people into stable housing faster. We provide a year of aftercare to help participants not only stay housed, but thrive - pursuing goals in education, employment, and family. Our Culture At Anthos|Home, urgency drives our work because every day in shelter matters. We are focused on helping people move into stable housing as quickly as possible and continuously improving how we get there. We are looking for team members who are highly data-oriented, tech-savvy, and comfortable learning new systems. Strong candidates value accuracy, use data to inform decisions, and actively improve how information is tracked and shared. We value people who are thoughtful, adaptable, and detail-oriented, and who follow through, communicate openly, and take ownership of their work. How effectively we use data and technology directly impacts how quickly people get home.
Requirements
- Bachelor's degree required
- 2-4 years of experience in employment services, workforce development, vocational or education counseling, or related case management
- Familiarity with the NYC workforce development and adult education landscape (e.g., Workforce1, CUNY, HSE/ESOL and sector-based training providers)
- Strong organizational, follow-through, and relationship-building skills
- Comfort with field travel across all five boroughs as a regular part of the role (MetroCard or transportation reimbursement provided)
- Tech-savvy and quick to learn new digital tools and systems
- Proficiency in Google Workspace (Docs, Sheets, Gmail)
- Proficiency in Salesforce or similar CRM data systems
Nice To Haves
- Degree or certification in workforce development, vocational counseling, social work, or a related field preferred
- Knowledge of NYC voucher systems and the populations Anthos|Home serves preferred
- Bilingual English/Spanish preferred
Responsibilities
- Provide individualized employment coaching tailored to each Participant's goals, including resume and cover letter development, interview preparation, and job search strategy
- Identify appropriate job opportunities, training programs, and apprenticeships aligned with Participants' skills and interests
- Support Participants in navigating applications and addressing barriers to employment (documentation, transportation, work-readiness, and related needs)
- Provide ongoing support to help Participants obtain and maintain employment
- Help Participants set and pursue education goals, including HSE/GED, ESOL, vocational certifications, and post-secondary enrollment
- Guide Participants through application, enrollment, and financial aid processes
- Connect Participants to adult education and training resources across NYC
- Facilitate recurring workshops on topics such as job search strategies, workplace skills and professional communication, career pathways, and educational opportunities and financial aid
- Develop and maintain partnerships with workforce development organizations, training providers, educational institutions, and community-based resources
- Make warm referrals and coordinate follow-through; surface and escalate other needs (e.g., benefits, legal) to the appropriate Aftercare team member
- Coordinate with Aftercare Specialists and supervisors through case conferencing and warm handoffs
- Maintain accurate, timely documentation in Salesforce or related systems
- Participate in team meetings and case conferences
- Other duties as assigned
Benefits
- Health, dental, and vision insurance
- 401(k) with 4% employer match
- Generous paid time off
- Summer Fridays in August
- Professional development opportunities
- Weekly yoga classes
- ClassPass subscription
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
