Ophthalmology Clinical Assistant - Ophthalmology Office
About The Position
We are a specialty ophthalmology practice focused on glaucoma, cataract surgery, anterior segment surgery, patient education, innovation, and academic excellence. The successful candidate will work closely with the physician to support clinical workflow, optimize practice operations, enhance the patient experience, and contribute to research, outreach, and educational initiatives. This position offers a unique opportunity for an individual interested in developing expertise in ophthalmology, healthcare administration, research coordination, clinical innovation, and practice management while playing a meaningful role in the growth and evolution of a modern patient-centered specialty practice.
Requirements
- Completion of Grade XII
- Previous on-the-job word processing and spreadsheet experience required; experience working in an Microsoft Office software environment
- Experience working in a health care environment
- General knowledge of office practices, processes and procedures
- Knowledge of medical terminology
- Knowledge of Emergency Assistance Codes
- Excellent organizational, time management and prioritization skills
- Very good interpersonal and customer service skills
- Good data entry/keyboarding skills
- Good verbal and written communication skills
- Good problem solving skills
- Ability to produce high quality work in accordance with Hospital standards
- Ability to work effectively and safely when dealing with stressful situations
Nice To Haves
- Completion of a recognized post-secondary office administration program at the certificate level or equivalent preferred
- Experience within an Ophthalmology setting an asset.
- Two (2) year related clerical experience an asset.
Responsibilities
- Accurately document patient encounters in real-time during clinic visits using electronic medical record (EMR) systems.
- Help develop and maintain structured care pathways for glaucoma management, dry eye disease, laser and surgical planning, low vision rehabilitation, and discharge planning.
- Coordinate operational projects aimed at improving patient care, reducing inefficiencies, and enhancing service delivery.
- Assist in developing and maintaining brand across digital (website, social media) and print platforms (pamphlet).
- Collect and organize patient testimonials and patient experience initiatives.
- Develop and maintain patient education materials including pamphlets, surgery information sheets, glaucoma testing information, cataract and biometry resources, and waiting room educational content.
- Support physician profile development for professional and community-facing initiatives.
- Support outreach and relationship-building initiatives with optometrists, ophthalmologists, referral partners, and community stakeholders across Toronto and the GTA.
- Provide administrative and project coordination support for clinical research, academic activities, and innovation initiatives.
- Maintain physician academic records including CV updates, surgical logs, conference tracking, abstract submissions, and publication planning.
- Assist in organizing and cataloguing educational and clinical materials including surgical videos, teaching cases, slit lamp photography, and unique clinical cases.
Benefits
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
