Ophthalmology Account Director (OAD)

Regeneron Pharmaceuticals
Onsite

About The Position

The Ophthalmology Account Director (OAD) will represent the entire Regeneron ophthalmology product portfolio. The OAD connects to the key business decision-makers and all other relevant Key Opinion Leaders (KOLs) within their assigned accounts and will be a critical liaison between their customers and Regeneron. Leveraging their account and contract management capabilities, the OAD will be required to lead and appropriately educate and influence customers including large provider practices and private equity groups, as well as internal audiences including senior Regeneron Market Access, Brand and Executive leadership teams. Working in the context of an integrated account business plan, the OAD will play an important account management role working both independently and closely with the ED Ophthalmology Accounts to educate on, administer, and pull-through provider contracts as well as other partnership opportunities targeted at financial, operational, and other relevant business decision-makers and their teams. The OAD will be an expert in customer engagement and contract management and will work closely with other Regeneron internal team members within Market Access and the Brand sales force. Additionally, OADs will have a strong understanding of the customer healthcare environment and will play a pivotal role not only in effective customer and contract education and management, but also in navigating both the external complexity and the internal dynamics of product and customer priorities. The OAD will represent current and potentially future contracted ophthalmology products within their customer base and provide relevant customer feedback to internal stakeholders and leadership in a timely manner.

Requirements

  • 10-12 years of "progressive" industry/relevant professional experience
  • 10+ years of pharmaceutical/biotech or related experience
  • Proven knowledge and relationships with key Executive level decision makers from retina and other market GPOs and institutional trade partners.
  • Demonstrated ability to work collaboratively with and influence peers and management.
  • Demonstrated communication skills, including presentation, negotiation and content development.
  • Demonstrated results orientation.
  • Demonstrated strategic planning capabilities, including event planning and meeting facilitation.
  • Understanding of financial concepts and contracting issues and demonstrated ability to measure contract performance.
  • Demonstrated outsourced vendor management skills.

Nice To Haves

  • Additional broad-based experience valued: sales operations, corporate partnerships, marketing, and/or sales management, and/or supply chain.
  • Previous experience in launching new Specialty Pharmaceutical/Biologics products or indications.
  • Prior retina account or brand experience.

Responsibilities

  • MBO Driven, customer facing role Focused on maximizing customer executive engagement, reach and frequency, and contract education and pull-through efforts within assigned customers and geography to help customers and patients understand the GPO contracts
  • Works collaboratively as a partner with Sales, Marketing, Reimbursement, and other internal colleagues to appropriately and efficiently develop and execute account plans for assigned customers within their assigned geography
  • Seeks to maximize depth of customer engagements by identifying, engaging, and educating all relevant audiences at the customer about the GPO program including as appropriate C-suite, KOLs, and business and reimbursement staff
  • Thoroughly explains quarterly GPO program changes, if any, to customers
  • Delivers regular contract performance updates to customers
  • Performs quarterly business reviews with customers
  • Seeks customer feedback on the Regeneron GPO program and shares with Market Access and Brand leadership
  • Looks for opportunities to engage customers at regional and national retinal meetings
  • Fully understands other elements of customer considerations such as payer mix, ensure customer awareness of existing inventory levels, operational challenges, and reimbursement dynamics

Benefits

  • health and wellness programs (including medical, dental, vision, life, and disability insurance)
  • fitness centers
  • 401(k) company match
  • family support benefits
  • equity awards
  • annual bonuses
  • paid time off
  • paid leaves (e.g., military and parental leave)
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