Ophthalmic Technician - Paid training, no weekends!

Retina Institute of Virginia•Richmond, VA

4h•$18 - $22•Onsite

About The Position

The Ophthalmic Technician assists an Ophthalmologist in providing patient care and performs initial testing to prepare patients for examinations. The role is based in Richmond and requires travel to all Retina Institute of Virginia locations; mileage and travel time are paid. The position is full time, with open availability for shifts during office hours, Monday through Friday from 7:00 a.m. to 5:30 p.m. Some work earlier or later than those hours may be needed. The posting states that employees may need to work over 40 hours to meet business needs and work weekends when applicable. The technician supports clinic flow, communicates professionally with patients and colleagues, gathers patient information, performs ophthalmic testing, and documents examinations and procedures. The role also includes preparing patients for treatments and minor procedures, maintaining exam and treatment rooms, and completing general office duties. Paid training is noted in the posting.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Provide empathetic, energetic, patient-focused care.
Comply with HIPAA confidentiality standards when communicating patient information.
Communicate and cooperate courteously and professionally with employees at all levels.
Demonstrate organizational skills, including tracking patient care and improving patient flow.
Show a desire to gain industry knowledge and training, initiative in accomplishing practice goals, and the ability to adapt to change.
Be team-oriented and contribute to a positive work environment.
Commit to working over 40 hours when needed to meet business needs and work weekends when applicable.
Have reliable transportation for travel among multiple work locations with minimal notice.
Be proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
Have experience using EMR systems, computer proficiency, and the ability to learn new applications quickly.
Meet the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking, sitting, and standing; bending, stooping, and reaching; fine motor skills and full use of hands; and visual and auditory acuity.
Have occasional ability to drive or climb as needed.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.

Responsibilities

Provide exceptional customer service during patient encounters in person and by phone.
Greet patients professionally, anticipate physician needs, and help maintain clinic flow and schedules.
Comply with company policies and procedures, including HIPAA.
Interview patients to verify information and record medical history, current medications, and the purpose of the visit.
Record patient information in the Electronic Medical Record (EMR).
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic testing, including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Document medical visits and procedures accurately and thoroughly as the Physician performs them.
Prepare patients for treatments and minor procedures and measure and record vital signs as required.
Open and close exam rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Perform general office duties and cleaning as assigned by the manager.