Ophthalmic Technician - Covington Clinic

Ochsner Clinic Foundation•Covington, KY

83d•Onsite

About The Position

This job provides individualized, direct patient care of assigned patients under the supervision of a licensed healthcare provider. Assists in the implementation of the delivery of health care services and provides care and service with individuals of all assigned age groups. The role enables clinic operations by effectively managing the patient flow in and out of exam rooms. It involves retrieving and collating patient information for the provider, cleaning, stocking, and maintaining exam rooms, procedure rooms, instruments, and equipment, and preparing patients for provider exams. The technician will also obtain various vision tests, pull patient contact lens records, clean and disinfect instruments, document pertinent patient information, and ensure future appointments are scheduled or communicated and referrals/pre-authorizations are initiated and obtained. Behavior must be adapted to the specific patient population, including respect for privacy, method of introduction, adapting explanations, requesting permissions, and communication style. Other related duties as required.

Requirements

High School diploma or equivalent
Certified Ophthalmic Technician (COT) through JCAHPO
Basic Life Support (BLS) certification through the American Heart Association
Computer and/or mainframe terminal and multi-line telephone skills and dexterity required for data entry and retrieval of information.
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Proficient with Windows-style applications, various software packages specific to role and keyboard.
Good interpersonal skills.
Ability to and experience working with and maintaining confidential information.
Ability to use equipment, perform tests and read results, as needed, including: visual acuity, extra ocular motility, pupil evaluation, confrontational fields, color vision, stereo vision, tonopen/applanation tonometry, lensometry, keratometry, eye irrigation, refractometry, manual a-scan measurements, topography, brightness acuity testing, and slit lamp examination.
Ability to assist with removal and insertion of contact lenses.
Basic Life Support (BLS) from the American Heart Association
Experience working in a fast-paced environment with minimal supervision.
Experience in transcribing all information accurately, neatly and clearly.
Skill working to prescribed clinic and ophthalmic standards.

Nice To Haves

Completion of a four year Ophthalmic Medical Technology program
Experience in an ophthalmic care setting
Bachelor's degree in Ophthalmic Medical Technology
2 years experience or Associate’s degree in Ophthalmic Assisting.
Experience with ophthalmology examinations in a high patient volume department.
Certified Ophthalmic Technician (COT) through JCAHPO

Responsibilities

Supports Provider/Physician to ensure readiness for patient visit.
Supports Provider/Physician during encounter with patient.
Supports Provider/Physician following patient visit.
Provides excellent telephone communications.
Completes appropriate documentation.
Achieves Nurse/Asst percentile rank and promptness in returning phone calls in patient satisfaction scores.
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Enables clinic operations by effectively managing the patient flow in and out of exam rooms.
Retrieves and collates patient information for provider.
Cleans stocks and maintains exam rooms, procedure rooms, instruments and equipment and prepares patient for provider exam.
Obtains near and distant visual acuity, amsler grid, worth 4dot, color vision, stereo vision, and basil tear secretion tests.
Pulls patient's contact lens records for optometrist review.
Cleans, disinfects and packs instruments for autoclaving.
Documents per department guidelines, pertinent patient information in medical record (including, but not limited to, vital signs, height, weight, allergies, brief history, patient instructions, communication of test results, etc).
Ensures future appointments have been scheduled or communicated and referrals/pre-authorizations have been initiated and obtained.