Ophthalmic Technician 1

BMC Software•Boston, MA

5d•Onsite

About The Position

Under the guidance of the physician and direct supervision of the Tech Trainer/Supervisor/ and Chief Ophthalmic Technician, performs various tasks to provide clinical support necessary for quality patient care. Participates in the care of patients in a clinical setting by performing various ophthalmic examinations; scheduling appointments, scribing, and maintaining patient medical records. Responsibilities include organizing and prioritizing work to ensure completion in an efficient and timely manner.

Requirements

High school diploma or equivalent required.
Must have knowledge of medical terminology.
Requires the analytical ability to understand and apply complex and semi-complex ophthalmic procedures and follow detailed instructions from the physician.
Requires the interpersonal skills necessary to relate to patients in a sympathetic and tactful manner and allay patient apprehension.
Excellent English communication skills (oral and written).
Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information.
Optimistic attitude, strong customer service focus, and willing to work as a contributing member of a team.
Requires knowledge of the Department’s policies, procedures and protocols normally acquired through on the job training.

Nice To Haves

Preferably one to two years of education beyond high school (graduate of an accredited Medical Assistant, Ophthalmic Medical Technology, Ophthalmic Assistant, or Allied Health Professional program or equivalent preferred).
Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus.

Responsibilities

Greets patients and gathers demographic information and documents in the medical record.
Screens each patient and completes preliminary examination according to each physician’s preference to include, documentation of chief complaint, history of present illness, allergies, current medication, and medical history.
Documents all procedures/decisions in the patient's medical record, under instruction from physician which may include facilitating and or scribing.
Conducts fundamental patient education and counseling.
Assist physician in preparing patients for laser surgery, basic maintenance and inventory of ophthalmic equipment and supplies.
Sets up for surgical setting, such as preparation of tools and instruments.
Assists the physician in surgical setting following established protocols and paying attention to patient’s clinical needs.
Operates various clinical equipment.
Records patients’ findings in patients’ medical records.
Regularly maintains work area and equipment in a neat and orderly manner; assists in the cleaning and organizing of clinical area on own initiative and reports any malfunctioning equipment as observed by supervisor.
Maintains a complete understanding of emergency procedures.
Attend staff meetings and seminars.
Adapts to changes based on departmental needs including but not limited to: helping other team members, floating, adjusting assignments, etc.
Performs indicated tests which may include: Visual Field Testing, OCT and Optos, Lensometry, Automated Refractometry, Pupil Assessment; Gross External Examination and eye drop instillation, tonopen and or iCare.