Ophthalmic Technician - Retina

SightMD•New York, NY

39d

About The Position

SightMD is seeking an Ophthalmic Technician (Retina) to assist physicians and perform a range of clinical and administrative duties. The role includes preparing patients and examination rooms, conducting routine vision screenings and advanced diagnostic tests, administering eye medications, maintaining ophthalmic instruments, and assisting with minor surgical and laser procedures. The technician also supports patient education, inventory and equipment management, clinic readiness, and administrative tasks while maintaining patient confidentiality and following safety protocols.

Requirements

High school diploma or equivalent.
At least one year of experience as an Ophthalmic Technician.
Certified Ophthalmic Assistant (COA) certification, or enrollment within one year and completion within two years of hire.
Strong customer service skills and a professional, friendly demeanor.
Strong organizational, time management, and multitasking abilities.
Problem-solving skills and attention to detail.
Comfort with face-to-face interactions with patients and staff.
Ability to stand for long periods.

Responsibilities

Greet patients and their families with care and respect.
Document patients’ chief complaints, histories of present illness, review of systems, and other relevant information.
Coordinate and obtain prior authorizations for medications in accordance with insurance requirements.
Perform pre-exam testing, including visual acuity, visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct advanced diagnostic testing, including OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing such as color vision screening, stereopsis, dry eye testing, optical biometry, and refractometry when requested.
Assist with in-office minor surgical procedures and laser treatments.
Complete physician-authorized prescription refill requests and document them in patient charts.
Track, document, and promptly communicate laboratory results to physicians and patients.
Educate patients on medication use and provide physician-directed pre- and post-operative instructions.
Assist with contact lens fittings and teach patients insertion, removal, and lens care.
Manage inventory of ophthalmic supplies, pharmaceuticals, and instruments.
Inspect clinical examination equipment, report damage, coordinate repairs, and request replacements as needed.
Clean surgical instruments in preparation for sterilization.
Shut down and clean diagnostic testing equipment as needed.
Check and record medical refrigerator temperatures daily, monitor supply dates, and manage inventory.
Open and close examination rooms daily, including cleaning equipment, charging devices, and securing instruments.
Assist with opening and closing the clinic as needed.
Follow safety protocols and clinic procedures.
Monitor and respond to work emails and use shared tools such as Google Drive to stay informed.
Protect patient privacy and confidential health information in compliance with HIPAA.
Participate in training and educational opportunities, including webinars and in-service sessions.
Perform additional duties as assigned by the supervisor.