Ophthalmic Technician - We will train! Full benefits, no weekends!

Retina Associates of Kentucky•Somerset, KY

9d•Onsite

About The Position

Retina Associates of Kentucky is hiring an Ophthalmic Technician to assist ophthalmologists in delivering patient care and preparing patients for examinations. The role includes patient-facing service, preliminary testing, documentation, insurance verification, and a variety of diagnostic procedures. Training is provided, and prior medical or eye-care experience is not required in the introductory description; the detailed qualifications list one year of related experience and/or training, or an equivalent combination of education and experience, as the minimum requirement. The position involves travel among clinics in Somerset, Danville, and Lexington. The posting describes work in Somerset twice a week, Danville twice a week, and Lexington once a week, with training in Lexington. Reliable transportation is required. The position is full-time, with offices open Monday through Friday from 6:30 a.m. to 5:30 p.m.; employees may need to work a little earlier or later as needed. The qualifications also state a commitment to work over 40 hours to meet business needs. Mileage is paid. The role reports to the Clinic Supervisor. A high school diploma or GED is required. A current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Requirements

High school diploma or GED.
Favorable result on a background check.
Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Strong customer service skills and a desire to learn and grow.
One year of related experience and/or training, or an equivalent combination of education and experience, as specified in the detailed qualifications.
Reliable transportation to travel among multiple work locations with minimal notice.
Commitment to work over 40 hours to meet business needs.
Ability to adapt to change, take initiative, support practice goals, and contribute to a team-oriented, patient-focused work environment.
Ability to interact courteously and professionally with employees at all levels.
Willingness to travel regularly among the Somerset, Danville, and Lexington locations.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
Knowledge of eye anatomy, diseases, symptoms, and ocular medications.

Responsibilities

Facilitate patient flow and assist the doctor with preliminary testing.
Provide exceptional customer service during patient encounters, in person and by phone; greet patients promptly and professionally and thank them when they leave.
Respect patients’ and doctors’ time and schedules by practicing urgency.
Follow company policies and procedures, including HIPAA requirements.
Verify patient information by interviewing patients; record medical history and current medications and confirm the purpose of the visit.
Record patient data in the electronic medical record (EMR).
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
Verify medical and vision insurance.
Communicate effectively with patients, doctors, and managers; respond to inquiries by phone, email, and in person.
Perform general office duties and cleaning as assigned by the manager.