Ophthalmic Technician (Full-time)

Billings Clinic•Billings, MT

2d•Onsite

About The Position

The Ophthalmic Technician is responsible for providing technical and nursing assistance to both Ophthalmologists and Optometrists. This role involves preparing patients for physician visits, performing technical testing, assisting with procedures, and maintaining exam rooms and supplies. The position also includes administrative tasks such as scheduling appointments and ordering supplies. Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana.

Requirements

High School or GED equivalent
Training available

Responsibilities

Receives and prepares patients for the physician visit including taking medical history, checking and recording visual acuity and recording vital signs.
Charts and documents in medical records per protocol.
Performs technical testing to include but not limited to Lensometry, Keratometry, Optical Coherence Tomography (OCT), Heidelberg Retinal Tomography (HRT), Visual Fields, Potential Acuity Meter, Tonometry and A-Scans.
Performs basic maintenance and cleaning for various testing equipment.
May be expected to do contact lens insertion and removal training.
Answer multi-line departmental telephones and triages calls.
Provides instructions to patients based on developed parameters.
Triages calls to appropriate provider and/or department.
Schedules appointments, surgeries and procedures.
Orders supply and contact lenses and maintains adequate inventory.
Coordinates billing and returns merchandise documentation/records.
Maintains and stocks exam rooms, testing areas, and supply areas.
Prepares and sets up rooms for minor procedures and assists the physician as needed.
Follows sterile technique and cleans and disinfects instruments per Billings Clinic guidelines.
Documents and records information in the medical record according to established procedures.
Completes information and insurance forms as required.
Reconciles patient medications at each patient visit.
Utilizes performance improvement principles to assess and improve quality.
Identifies need and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.
Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations.
Meets all mandatory organizational and departmental requirements.
Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
Performs all other duties as assigned or as needed to meet the needs of the department/organization.