Ophthalmic Technician - Retina Coordinator
About The Position
Eye Associates of New Mexico has an outstanding career opportunity for a full-time Tech Retinal Treatment Coordinator. This role is accountable for the facilitation and related communication for a variety of day-to-day specialty duties. The individual will work to schedule retinal injections and lasers while maintaining an appropriate work flow. The Coordinator is responsible for timely, accurate follow-up communication to physicians and patients (when appropriate). When required, the position will also provide technical support to physicians for the purposes of patient evaluation, diagnosis, treatment, and continuing care. The position requires a Certified Ophthalmic Assistant (COA) certification.
Requirements
- Position requires a high school diploma (or equivalent).
- Must be certified at the Certified Ophthalmic Assistant (COA) level.
- Minimum of two years' clinical experience.
- Must demonstrate competency in the defined content areas for a COA per HR policy #2.29--Technician Training and Competency Expectations.
- Must possess strong verbal and written communication skills.
- Must possess a strong customer service orientation.
- Must possess attention to detail.
- Must possess excellent organizational skills.
Nice To Haves
- Strong computer skills are preferred.
- Typing skills of at least 35 words per minute are desirable.
Responsibilities
- Schedules intravitreal injections and laser procedures based on physicians plan/time frame requirement.
- Maintains intravitreal injection supply, inventory and responsible for ordering and tracking drugs.
- Initiates prior authorizations when needed for procedures/medications.
- Carefully and accurately charts communication with patients regarding cancelled appointments, no shows and rescheduled appointments.
- Reviews chart for procedure information and correct eye to be treated, alerts doctor of any discrepancies.
- Responsible for pre-registration duties prior to patients scheduled procedure.
- Accurately documents patient, injection drug and correct eye into PODIS system.
- Accurately maintains correct and adequate inventory of drugs used for intravitreal injections and documents in PODIS.
- Responsible for maintaining and communication with companies regarding drug returns and/or replacements.
- Prepares electronic medical record by documenting history, medications and other pertinent information as needed.
- Determines patients visual acuity.
- Checks pupillary measurement.
- Determines intraocular pressure.
- Checks muscle motility.
- Performs confrontation visual field.
- Performs slit lamp exams.
- Performs retinoscopy and refraction.
- Administers dilating drops when appropriate.
- Demonstrates knowledge of pharmacology.
- May be required to function as a technician in clinic as patient care needs dictate.
- The annual completion of assigned Learning Management System (LMS) courses is mandatory. Any individual who has not completed their assigned training prior to November 30th of each year may be subject to disciplinary action, up to and including termination of employment.
Benefits
- Career Path
- Higher pay in areas where the cost of living is higher
- Paid time off (PTO)
- Eight (8) company paid holidays (including the day after Thanksgiving and Christmas Eve!)
- Medical and Dental
- Health Savings Account
- Generous Vision benefits for you and your dependents
- Education Assistance Program
- Uniform (scrub) allowance
- Company provided logo apparel
- 401(k) and Roth Program
- Flexible Spending Account (FSA)
- Company paid Basic Life and AD&D Insurance.
- Voluntary Supplemental Life and AD&D
- Free Calm app
- Financial Wellness Program
- Identity Theft Protection Plan
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
