Ophthalmic Technician/Medical Assistant

SightMD Career•Riverhead, NY

12d•Onsite

About The Position

SightMD is seeking an Ophthalmic Technician to assist physicians and provide administrative and clinical support across its Riverhead, Southampton, and Hampton Bays locations. The role includes preparing patients and examination rooms, conducting vision screenings and diagnostic tests, administering eye medications, assisting with minor surgical and laser procedures, and maintaining ophthalmic equipment and supplies. The technician also supports patient education, documentation, clinic readiness, and compliance with safety and HIPAA requirements. The schedule rotates and includes days, evenings, and weekends; travel between the specified locations is required, with mileage reimbursement provided according to company policy.

Requirements

High school diploma or equivalent.
At least one year of experience as an Ophthalmic Technician.
Certified Ophthalmic Assistant (COA) certification, or enrollment within one year of hire and completion within two years of hire.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time-management, and multitasking abilities.
Problem-solving skills and strong attention to detail.
Comfort engaging face-to-face with patients and staff.
Ability to stand for long periods.
Willingness to travel between Riverhead, Southampton, and Hampton Bays locations.

Responsibilities

Greet patients and families and communicate with them respectfully.
Document patient complaints, history of present illness, review of systems, and other pertinent information.
Coordinate prior authorizations for medications according to insurance requirements.
Perform pre-exam tests, including visual acuity, visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct diagnostic testing such as OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing such as color vision screening, stereopsis, dry eye testing, optical biometry, and refractometry as requested.
Assist with in-office minor surgical procedures and laser treatments.
Complete authorized prescription refill requests and document them in patient charts.
Track, document, and communicate laboratory results to physicians and patients.
Educate patients about medication use and provide physician-directed pre- and post-operative instructions.
Assist with contact lens fittings and instruct patients in insertion, removal, and lens care.
Maintain inventory of ophthalmic supplies, pharmaceuticals, and instruments.
Inspect and assist with maintaining clinical examination equipment; report damage and coordinate repairs or replacements.
Clean surgical instruments in preparation for sterilization.
Shut down and clean diagnostic testing equipment as needed.
Check and record medical refrigerator temperatures daily, monitor supply dates, and manage inventory.
Open and close examination rooms, clean equipment, charge devices, and secure instruments.
Assist with opening and closing the clinic as needed and follow safety protocols and clinic procedures.
Monitor and respond to work emails and use shared tools such as Google Drive to stay informed.
Protect patient privacy and confidential health information in accordance with HIPAA.
Participate in training and educational opportunities, including webinars and in-service sessions.
Perform additional duties as assigned or directed by the supervisor.