Ophthalmic Assistant

Vanderbilt University Medical Center•Franklin, TN

5d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is seeking an Ophthalmic Assistant to perform basic ophthalmic workups for new and return patients under regular guidance. This role provides general clinical support, including performing visual fields or other patient testing. VUMC is committed to an environment where everyone can thrive and where uniqueness is celebrated. The mission is to advance health and wellness through patient care, education, and research. This position is part of the VEI - Franklin team.

Requirements

High School Diploma or GED
Relevant Work Experience
Experience Level: Less than 1 year
Ophthalmology (Fundamental Awareness): Has limited experience, training or direct exposure working with ophthalmology.
Ophthalmic Disorders (Fundamental Awareness): Has limited experience, training or direct exposure working with ophthalmic disorders.
Ophthalmic Testing (Fundamental Awareness): Has limited experience, training, or direct exposure working with ophthalmic testing.
Customer Service (Fundamental Awareness): Demonstrates an awareness of the need for good customer relations. Asks questions to identify customer's needs or expectations. Understands the need to provide ongoing dialogue with and service support to the organization's customers. Understands the distinction between direct customer and ultimate consumer. Demonstrates an orientation and sensitivity to customer service. Prohibits personal emotions from interfering and influencing customer responses.

Responsibilities

Provides basic ophthalmic workup and testing with supervision.
Assists faculty, residents and technical staff with daily clinical needs as directed.
Interacts with the patient in a professional manner using AIDET techniques.
Maintains clean working environment, stocked rooms, equipment, and EOC guidelines.
Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Utilizes some discretion and research to solve routine problems.
Applies knowledge of standards, established processes and procedure that apply to your own job.
Provides guidance to entry level co-workers.
Continuously improves own skills by identifying development opportunities.
Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Openly shares information with others and communicates in a clear and courteous manner.
Invests time to understand the problems, needs of others and how to provide excellent service.
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Listens carefully to understand the issues and provides accurate information and support.
Checks work quality before delivery and asks relevant questions to meet quality standards.
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Displays understanding of how personal actions will impact departmental resources.
Uses accurate information and good decision making to consistently achieve results on time and without error.
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.