OPHTHALMIC ASSISTANT

VANCE THOMPSON VISION CLINIC PROF L•Omaha, NE

25d•Onsite

About The Position

Vance Thompson Vision is seeking an Ophthalmic Assistant to support patient care and clinic operations at its Omaha clinic. The role performs patient workups and preliminary and diagnostic testing, helps maintain efficient patient flow, responds to patient questions, and keeps exam areas organized and stocked. The assistant also supports prescription and prior authorization requests, communicates with the care team, and participates in ongoing professional development.

Requirements

High school diploma or equivalent.
Clear communication, multitasking, and teamwork skills.
Ability to provide an excellent patient experience and anticipate patient needs.
Ability to maintain an organized approach and a positive attitude.

Nice To Haves

Previous experience and/or training, including completion of the American Academy of Ophthalmology (AAO) home study.
Previous patient care experience.

Responsibilities

Perform patient workups and preliminary tests, including visual acuity, patient history, lensometry, and other tests according to protocol.
Perform diagnostic tests as directed, including keratometry, topography, tonometry, pachymetry, and visual fields as indicated.
Monitor schedules, patient medical records, and potential schedule conflicts to facilitate efficient patient flow; resolve issues and communicate with an OD/MD as necessary.
Triage patient phone calls by answering questions and resolving concerns as directed.
Open, close, maintain, and stock exam lanes and keep work areas orderly.
Send prescriptions to patients’ pharmacies as requested by the doctor and handle prior authorization requests as needed.
Participate in regular team meetings and report team progress to support effective team and inter-department communications.
Participate in ongoing professional self-development to enhance training and skills.