Ophthalmic Assistant

Maine Eye Center•Netarts, OR

9d•$19 - $29•Onsite

About The Position

Maine Eye Center’s vision is to be the preferred regional ophthalmology practice for comprehensive medical and surgical eye care. Our mission is to consistently provide high quality eye care and outcomes through excellent service, exceptional doctors, staff, and state of the art technology. Maine Eye Center Core Values include: Teamwork, Quality Patient Care, Respect, Responsibility, and Integrity. Under the direction of the Director of Clinic and Director of Operations, the Ophthalmic Assistant and Contact Lens Technician hybrid role will split their working time between performing the duties of an Ophthalmic Assistant or Contact Lens Technician. The Director of Clinic will be the primary supervisor of this hybrid role with the Director of Operations overseeing this role while working within the Contact Lens Technician position.

Requirements

Ability to speak clearly and concisely.
Exceptional customer service skills.
Ability to establish, and maintain effective working relationships with patients, employees and the public.
Ability to exercise judgment, initiative, and possess problem-solving skills.
Professional communication with internal and external contacts and patients.
Attention to detail and accuracy in a fast paced, multi-tasking environment is essential.
Knowledge of proper grammar, spelling, and punctuation.
Demonstrate respect for staff and patients and experience maintaining confidentiality.
Able to manage multiple projects simultaneously, with strong attention to detail
High level of proficiency with technology required.
Demonstrate proficiency with updating electronic medical records.
None

Nice To Haves

None

Responsibilities

Performing initial screening by taking patient history, measuring visual acuity, pupil assessment, gross external exam, basic manual lensometry (single vision, multifocal, and progressive lenses), stereo testing, color vision testing with color plates, visual field testing by confrontation, motility (EOM), angle assessment, Goldmann Applanation and Tonopen tonometry, BAT, manifest refraction etc.
Maintaining knowledge of medical terminology anatomy and physiology of the eye
Maintaining knowledge of ocular pharmacology; administering of topical ophthalmic medication or oral medications under the direction of the Physician
Performing diagnostics such as optical coherence tomography (OCT), Topography, IOL Master, Humphrey Visual Field (HVF), etc.
Gathering accurate documentation for Electronic Medical Records
Assisting with in-office procedures ensuring proper informed consent is obtained, setting up and cleaning up rooms from procedures
Assisting with patient education
Instructing the patient regarding testing procedures using clear and concise language
Maintaining cleanliness and keeping equipment in order within the exam rooms
Assist in providing training to other ophthalmic personnel, as needed and as assigned
Functioning as a scribe for the ophthalmologist as needed
Assisting with laser and ophthalmic procedures in the minor procedure room as needed
Providing cross coverage of technical assistance to all specialties and providers at Maine Eye as needed
Provides cross coverage of administrative assistance to all specialties and providers at Maine Eye as needed
Other duties as assigned by supervisor
Interpreting optical prescriptions written by optometrists and ophthalmologists.
Knowledge of optics and optical science including contact lenses brands and types
Scheduling and preforming Insertion and Removal training
Ordering of Contacts as specified by provider
Insurance verification for specialty contacts lenses
Informing patients of cost and collecting payment when applicable
Ability to establish, and maintain effective working relationships with patients, employees and the public.
Ability to gather medical information and be able to exercise judgment, initiative, and decision-making skills when necessary.
Professional communication with internal and external contacts and patients.
Attention to detail and accuracy in a fast paced, multi-tasking environment is essential.
Knowledge of proper grammar, spelling and punctuation to type patient information and messages for the physicians and staff.
Receive and process patient requests for contact lens products.
Order patient requests via phone, e-mail, fax or website.
Receive, verify and process incoming orders.
Prepare fee slips including patient/insurance billing.
Process refunds, returns, and exchanges.
Enter patient charges and payments into practice management software.
Respond to customer questions and concerns.
Respond to Rx verification requests.
Communicate with vendor reps and contact lens companies.
Record contact lens activities in patient charts.
Order contact lens supplies.
Act as liaison between OD’s and suppliers.
Perform other tasks as required.
Training other Ophthalmic Assistants in Medical Contact Lenses (scleral and hard)
Maintaining orders
Communications and documentation
Ordering supplies
Maintaining and rotating stock of contact lens supply
Point of contact for medical contact lens vendors
Know and follow all safety rules and procedures
Follow proper Workplace Ergonomics
Report any unsafe act or workplace conditions
Ensure HIPAA compliance