Ophthalmic Assistant

Riverside Hospital•Williamsburg, VA

7d•Onsite

About The Position

The Ophthalmic Assistant is a non-certified, pre-entry level position that works under the supervision of the Office Manager, Physicians, Clinical Coordinator/Supervisor, and/or COT or COMT. This role involves greeting patients, reviewing and documenting complaints, performing and recording clinical measures, facilitating patient education, preparing prescription refills, and handling referral and dictation letters. The Ophthalmic Assistant also returns calls to patients and pharmacies under supervision.

Requirements

High School Diploma or GED

Nice To Haves

1 year Ophthalmology/Optometry Office experience

Responsibilities

Performs and records pertinent clinical measures including Visual Acuities, Refractometry, Application Tonometry, Keratometry, Slit Lamp Exams, Visual Fields, OCT and other ancillary testing under the supervision of the Clinical Supervisor, Physicians and/or senior level technician.
Identifies the patients complaint or reason for the visit and assess the patients immediate needs to ensure the patient is seen in a timely manner.
Records pertinent medical, allergic, ophthalmic and family histories to include current prescriptions, glasses and contact lenses.
Communicates and documents essential information to physicians and team members.
Prepares referral follow up letters and dictations for referring physicians for the physicians review and signature.
Facilitates patient education through videos and brochures.
Prepares prescription refills for the physician's review and signature.
Reviews and answers patient's voicemails and returns calls to patients and pharmacies in a timely manner.
Demonstrates positive interpersonal relations in dealing with patients and their families or caregivers to project a favorable image of the office and facilitate quality patient care.
Effectively utilizes technology to increase efficiency including all equipment, Group Management, MedFlow, Electronic Health Record, Electronic Health Record, and Microsoft Office Programs.
Maintains clean and safe work area.
Maintains a working knowledge of facility, OSHA, and HIPPA regulations.