Ophthalmic Assistant Certified

Mass General Brigham•Boston, MA

2d•$28 - $43•Onsite

About The Position

Supports the delivery of high-quality eye care in an outpatient clinic and/or procedural setting by performing ophthalmic testing, assisting with clinical procedures, and completing administrative tasks to support efficient patient care. The role is based onsite at Massachusetts Eye and Ear Infirmary and is scheduled for 40 hours per week on the day shift. Mass General Brigham is a not-for-profit organization supporting patient care, research, teaching, and community service. The organization highlights competitive base pay, comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs. Specific benefits are not itemized in the posting.

Requirements

High school diploma or equivalent.
Certified Ophthalmic Assistant (COA) credential through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
At least 6 months of experience in a supervised ophthalmology clinic, or completion of an Assistant-level training program through the International Council of Accreditation (ICA).
Basic knowledge of ocular terminology, eye anatomy and physiology, ocular diseases and disorders, ophthalmic procedures, and pharmacology.
Strong interpersonal and customer service skills, with the ability to provide a positive experience for patients and their families.
Ability to deliver care appropriate to patients’ age, individual needs, and physical and mental well-being.
Strong written and verbal communication skills.
Ability to prioritize tasks and adapt to changing needs in a fast-paced, high-volume clinical environment.
Ability to work independently and collaboratively with members of the care team.
Effective problem-solving and decision-making skills within the scope of practice.
Proficiency with computers and Microsoft Office applications.

Responsibilities

Perform vision and ophthalmic tests, imaging, and assessments to prepare patients for comprehensive examinations with a licensed clinician.
Identify and administer diagnostic eye drops as part of routine examinations and as directed by the clinician.
Assist ophthalmologists with minor office-based procedures, including medical laser treatments, injections, cryotherapy, and oculoplastic procedures.
Measure and record patient vital signs as needed for procedures and other clinical purposes.
Monitor and maintain supplies in examination rooms and clinical areas.
Clean, calibrate, and perform basic maintenance on ophthalmic equipment according to manufacturer guidelines and infection prevention standards.
Handle, store, and transport specimens, instruments, and medications according to established protocols.
Support assigned administrative functions, including patient call triage and in-basket management.
Provide cross-coverage for other services and locations within the ophthalmology department as needed.
Follow hospital policies, applicable federal, state, and local regulations, and established quality and safety standards.